Loss Prevention Agent

Black Drum Brewing; Myrtle Beach (SC); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

PTO

Health benefits

Free lunch

Free health club membership

Discounted travel program for team and

Job summary

Hilton Myrtle Beach Resort is hiring a Security Officer for the 2nd shift on a full-time, year-round basis. You will patrol interior and exterior areas, observe for safety risks, and respond to emergencies to protect guests and property.

Responsibilities include incident investigations, documentation, and assisting guests with inquiries in a professional, friendly manner. Holidays and weekends are required.

Qualifications

• 1–2 years of security experience in a similar industry; 3–5 years preferred.
• Familiarity with floor plans and layout of the building and event spaces.
• Ability to interact with guests calmly and professionally.
• Clear listening, speaking, reading and writing skills in English.

Responsibilities

• Patrol interior and perimeter to identify safety and security risks.
• Respond to emergencies, hazards, fires, medical incidents, or threats.
• Initiate preliminary investigations as needed and document findings.
• Write accurate reports and maintain required documentation.
• Answer guest inquiries and resolve issues promptly and politely.

Skills

Security experience

Building floor plans

Customer service

English communication

Job description

Description

Job Summary

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
• Initiates preliminary investigations into incidents, as needed.
• Writes reports and ensures accuracy of necessary documentation, as needed.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.

Qualifications

• Must have 1-2 years of Security experience in a similar industry. 3-5 years preferred.
• Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
• Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Ability to follow written and or verbal instructions.
• Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands.
• Ability to climb stairs and ladders at a rapid pace.
• Ability to perform duties within extreme temperature ranges.

If you believe hospitality and a friendly smile are your strengths, we want to talk to you!

This is a full-time, year-round position working 2nd shift at the Hilton Myrtle Beach Resort holidays and weekends required. Benefits include PTO, health benefits, free lunch, free health club membership, discounted travel program benefits for team members and their family, plus more!

EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace

#INDHMB

Behaviors

Team Player

Works well as a member of a group

Leader

Inspires teammates to follow them

Dedicated

Devoted to a task or purpose with loyalty or integrity

Motivations

Peer Recognition

Inspired to perform well by the praise of coworkers

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

1 year:

Security Officer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.