Loss Prevention Agent

Beach House Resort, Hilton Head Island; Hilton Head Island (SC); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision and ancill ary

Employee discounts on food and drinks

Job summary

Beach House Resort, Hilton Head Island is seeking a security professional to patrol the interior and perimeter of the hotel, identifying potential safety and security risks and ensuring guest and property protection.

You will respond to emergencies such as safety hazards, fires, and medical incidents, and initiate preliminary investigations when needed. The role emphasizes accurate reporting and professional guest interactions to resolve issues promptly.

Qualifications

• 1–2 years of security experience in a similar industry.
• Knowledge of the floor plans and layout of the building(s) and surrounding area.
• Strong ability to listen, speak, read and write English clearly.
• Ability to stand, walk, or sit for the duration of shift and to bend, stoop or climb as needed.
• Able to lift/carry up to 50 lbs and maneuver items.
• Ability to follow written or verbal instructions.

Responsibilities

• Patrol the interior and perimeter to identify safety and security risks.
• Respond to emergencies including fires, medical incidents, and threats to life or property.
• Initiate preliminary investigations and write accurate reports as needed.
• Respond to guest inquiries and resolve issues in a timely, friendly manner.

Skills

Security experience

English proficiency

Customer service

Stamina

Job description

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
• Initiates preliminary investigations into incidents, as needed.
• Writes reports and ensures accuracy of necessary documentation, as needed.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.

Job Summary

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
• Promote safe work practices.
• Initiates preliminary investigations into incidents, as needed.
• Writes reports and ensures accuracy of necessary documentation, as needed.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.

Qualifications

• Must have 1-2 years of Security experience in a similar industry.
• Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the island and surrounding area.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
• Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Ability to follow written and or verbal instructions.
• Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands.
• Ability to climb stairs and ladders at a rapid pace.
• Ability to perform duties within extreme temperature ranges.

Company Benefits

• Medical, Dental, Vision and other ancillary benefits
• Employee discounts on food and beverages
• 401k Company Matching
• Opportunities for advancement
• Paid Parental Leave and more!
• Pay Rate: $21.00 - $22.00 per hour/depending on experience

EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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