Loss Mitigation Analyst – Mortgage Servicing

Selene Finance LP; United States; On-site; USD 72,000 - 95,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental & Vision

Employee Assistance Program

Flexible Spending Account

Health Savings Account

Paid Holidays

Company paid Life Insurance

Matching 401(k) Plan

Job summary

Selene Finance LP is seeking a Loss Mitigation Business Analyst to support Loss Mitigation Operations by managing system changes, vendor updates, testing efforts, and process improvements. This role collaborates with Operations, Compliance, Technology, and vendors to ensure changes meet business and regulatory requirements.

The ideal candidate will have mortgage servicing and loss mitigation experience, preferably from an underwriting background, and a strong understanding of loss mitigation

Qualifications

• 3+ years of mortgage servicing experience required.
• Previous Loss Mitigation experience required.
• Experience in Loss Mitigation Underwriting strongly preferred.
• Understanding of loss mitigation regulations, borrower assistance programs, and investor requirements.
• Experience with UAT testing, system enhancements, or business process testing.
• Experience with MSP and/or Black Knight systems preferred.
• Strong analytical, problem-solving, and organizational skills.
• Ability to manage multiple priorities in a fast-paced, high-volume environment.
• Proficiency with Microsoft Excel and Microsoft Office.

Responsibilities

• Review and analyze vendor and system changes that impact Loss Mitigation operations.
• Perform User Acceptance Testing (UAT) and validate that system updates function properly before production release.
• Ensure UAT results match production requirements and business expectations.
• Identify, document, and escalate system issues and defects.
• Work with internal teams and vendors to implement enhancements and process improvements.
• Stay current on loss mitigation regulations, investor guidelines, and servicing requirements.
• Assist with process documentation, testing results, and business requirements.
• Support compliance, audit, and regulatory initiatives.
• Help improve operational efficiency and borrower experience in a high-volume environment.

Skills

Mortgage Servicing

Loss Mitigation

Loss Mitigation Underwriting

UAT Testing

Data Analysis

Microsoft Excel

Microsoft Office

Analytical Thinking

Tools

MSP

Black Knight

Job description

Selene Finance LP is seeking a Loss Mitigation Business Analyst to support Loss Mitigation Operations by managing system changes, vendor updates, testing efforts, and process improvements. This role collaborates with Operations, Compliance, Technology, and vendors to ensure changes meet business and regulatory requirements.

The ideal candidate will have mortgage servicing and loss mitigation experience, preferably from an underwriting background, and a strong understanding of loss mitigation