Loss Control Service Consultant – Construction

Starr Insurance; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Starr Insurance is seeking a Loss Control Manager to supervise risk assessment and service delivery for complex accounts across the United States. The role emphasizes collaborating with underwriters, brokers, and insureds to protect profitability and client outcomes.

Ideal candidates will have 5+ years in risk assessment or commercial insurance operations, strong leadership, and excellent communication skills.

Qualifications

• 5+ years in risk assessment or commercial insurance operations.
• Thorough knowledge of commercial insurance coverages & underwriting process.
• Excellent interpersonal, written and verbal communication skills.
• Ability to set priorities and meet deadlines in a fast-paced environment.
• Strong coaching, mentoring and team-building skills.
• Understand Product Liability exposures and controls.
• Account management experience preferred; may oversee projects.
• Comfortable working with underwriters, brokers, and insureds.
• Strong planning and negotiating skills; adept with contracts and pricing considerations.
• Pursuing or holding an advanced degree or professional certification is desirable.

Responsibilities

• Oversee loss control direction, coordination, and evaluation of new business and dedicated accounts.
• Assess service needs and ensure quality accounts are added to the portfolio.
• Monitor loss development and deploy loss control resources to maintain profitability.
• Coordinate internal and vendor loss control activities and provide feedback to maximize performance.
• Match internal and specialist service providers based on skill sets.
• Direct account coordination, work direction, quality assurance, problem solving.

Skills

Risk assessment

Commercial insurance

Communication skills

Prioritization/Deadlines

Team leadership/Coaching

Product liability knowledge

Account management

Underwriter/broker collaboration

Planning/Negotiation

Education

Advanced degree or professional certification (CPCU/AU/ARM/CRM/CFPS/CSP/CIH/CPE)

Tools

MS Office

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you’ll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

RESPONSIBILITIES

• Position oversees overall loss control service direction, coordination, and evaluation of new business and dedicated accounts in their respective regional office.
• Helps to ensure quality accounts are added to the portfolio while also assessing individual account service needs once bound.
• Monitors loss development on the book of business and readily perform and deploy loss control resources where needed to maintain profitability and retention of key accounts.
• Coordinate and oversee service account internal and vendor loss control activities , provide feedback and coaching to maximize performance based on predetermined standards.
• Determines how best to align internal and/or specialist service providers based on technical skill sets.
• Responsible for performing account coordination, directing work, quality assurance, problem solving and solutions management.
• Act as an underwriting and customer technical resource for key industries, casualty lines of coverage including products liability to help make better informed pricing decisions.
• Assist in pre-sale meetings with large, high-profile accounts.

QUALIFICATIONS:

• At least 5+ years of risk assessment, commercial insurance operations or private industry risk management role.
• Thorough knowledge of commercial insurance coverage’s & underwriting process.
• Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships.
• Demonstrated ability to identify and set priorities and commit to and meet deadlines in a fast-paced self-starting environment.
• Demonstrated success in team building, multi-tasking, problem solving and conflict resolution. Excellent coaching and mentoring skills.
• A deep understanding of Product Liability exposures, controls and experience preferred.
• The complexity and/or size of book of business is significant. Account management experience is preferred. The candidate will generally work as a member of a team but depending on scope of assigned duties and services may be assigned to his or her own project and/or oversee projects, tasks and training of others within assigned specialty.
• Candidates must be comfortable working directly with underwriters, brokers, and insureds.
• Candidates must have excellent planning and negotiating skills; strong verbal, written and interpersonal skills; and advanced proficiency in computer applications and software.
• Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CPCU, AU, ARM, CRM, CFPS, CSP, CIH, CPE, etc. are desirable but not required.

This role can be based near a Starr Office anywhere in the United States

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Starr is an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we’re committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.