Long Term Care Options Counselor

Community Action Program Belknap-Merrimack County; Concord (NH); On-site; USD 26,000 - 34,000; Full time

Job summary

Community Action Partnership Belknap-Merrimack Counties in Concord, NH, seeks a Long Term Care Options Counselor to deliver person-centered counseling for long-term support needs in home and community settings. You will assess needs, plan care, and refer to appropriate services.

The role requires strong communication, experience with older adults and caregivers, and the ability to coordinate with hospitals, nursing facilities, and community resources.

Qualifications

• Bachelor’s degree in Human Service related field preferred or Associate’s degree with two additional years of relevant experience or other related certifications (CHW License, SHIP certification, etc…) with three years of additional relevant experience
• Experience working with older adults, adults with disabilities, and their caregivers required. Experience working with basic health insurance principles preferred
• Ability to communicate effectively, summarize data, prepare reports, and make recommendations based on findings to achieve work objectives
• Good interpersonal skills, openness and flexibility in working with diverse groups, and enthusiasm for working collaboratively and with a team
• Knowledge of person centered counseling principles for older adults and caregivers, and using public, private, and natural resources for referrals

Responsibilities

• Performing person centered, comprehensive needs assessments to determine appropriate referrals
• Developing preliminary care planning and long-term care counseling; conducts information gathering and limited follow-up
• Providing long term care counseling to select persons in hospitals, rehabilitation facilities, nursing homes, or in-home settings
• Assisting with providing periodic public education sessions

Skills

Communication skills

Assessment and counseling

Report writing

Interpersonal skills

Education

Bachelor’s degree in Human Service field

Job description

Description

Community Action Partnership of Belknap-Merrimack Counties

Empowering Communities and Enriching Lives. Join Our Mission!

Job Title: Long Term Care Options Counselor

Location: 8 Old Suncook Rd, Concord, NH

Hours: Full Time, Monday - Friday, 8:30a-4:30p

Salary Description: $22.36 per hour

About Community Action Partnership Belknap-Merrimack Counties (CAPBM):

The Community Action Partnership Belknap-Merrimack Counties (CAPBM) is a cornerstone of community development and support, dedicated to fostering independence and resilience in families and individuals. Our programs serve as vital resources to empower families, prepare children for future success, and enrich the lives of those in our community.

What It’s Like to Work Here:

Working at CAPBM means being part of a team passionate about making a difference. Our supportive, inclusive environment encourages professional growth and personal fulfillment. Employees are empowered to contribute their ideas and expertise to strengthen our programs and enhance the lives of the individuals and families we serve. We value dedication, adaptability, and a shared commitment to community well-being. Every day offers the chance to contribute to impactful solutions and work alongside like-minded professionals who care deeply about their community.

A Day in the Life as a Long Term Care Options Counselor:

As a Long Term Care Options Counselor you’ll provide person-centered options counseling for people seeking long term support and services for themselves or loved ones in a variety of settings including the persons home or other community spaces. Your day will involve:

• Performing person centered, comprehensive needs assessments, including mental, physical, functional, cultural, financial, environmental, and life goals, to determine appropriate referrals.
• Developing preliminary care planning and long-term care counseling. Conducts information gathering, and provides limited follow-up based on consumer preferences.
• Providing long term care counseling to select persons in hospitals, rehabilitation facilities, nursing homes, or in-home settings.
• Assisting with providing periodic public education sessions

Your role will directly contribute to a positive participant experience through the ADRC person centered model.

Requirements

Qualifications to Be a Long Term Care Options Counselor:

To excel in this role, you’ll need:

• Education: Bachelor’s degree in Human Service related field preferred or Associate’s degree with two additional years of relevant experience or other related certifications (CHW License, SHIP certification, etc…) with three years of additional relevant experience
• Experience: Experience working with older adults, adults with disabilities, and their caregivers required. Experience working with basic health insurance principles preferred.
• Skills: Ability to communicate effectively, summarizing data, prepare reports, and make recommendations based on findings to achieve work objectives.
• Characteristics: Good interpersonal skills, openness and flexibility in working with diverse groups, and enthusiasm for working collaboratively and with a team.
• Technical: Knowledge of the principles and methods of person centered counseling for older adults, adults with disabilities, and their caregivers, and their relationship with the people they care for, focusing on options counseling using public, private, and natural resources.

Reliable transportation and a valid driver’s license are required, as some travel within the community may be necessary.

Community Action Partnership Belknap-Merrimack Counties is an Equal Opportunity Employer.