Long Term Care Options Counselor

Community Action Program Belknap-Merrimack; Concord (NH); On-site; USD 30,000 - 34,000; Full time

Job summary

Community Action Partnership Belknap-Merrimack Counties is seeking a Long Term Care Options Counselor in Concord, NH. This full-time role offers person-centered counseling to help individuals navigate long-term support options in home or community settings.

Applicants should have a Bachelor's in Human Services or equivalent experience; travel within the community may be required; valid driver's license and reliable transportation are necessary. The organization is an Equal Opportunity Employer.

Qualifications

• Bachelor’s degree in Human Service related field preferred; or Associate’s degree with two additional years of relevant experience.
• Experience working with older adults and caregivers; health insurance knowledge preferred.
• Ability to communicate effectively, summarize data, prepare reports, and make recommendations.
• Good interpersonal skills and flexibility; team-oriented.
• Knowledge of person-centered counseling principles for older adults and caregivers.
• Reliable transportation and a valid driver’s license; some travel may be necessary.

Responsibilities

• Perform person-centered needs assessments to determine referrals.
• Develop preliminary care planning and long-term care counseling; gather information and follow up.
• Provide long-term care counseling in hospitals, nursing homes, or in-home settings.
• Assist with providing periodic public education sessions.

Skills

Effective communication

Data summarization

Report writing

Team collaboration

Education

Bachelor's degree in Human Services

Associate’s degree with 2+ years relevant experience

Job description

Description

Community Action Partnership of Belknap-Merrimack Counties

Empowering Communities and Enriching Lives. Join Our Mission!

Job Title: Long Term Care Options Counselor

Location: 8 Old Suncook Rd, Concord, NH

Hours: Full Time, Monday - Friday, 8:30a-4:30p

Salary Description: $22.36 per hour

About Community Action Partnership Belknap-Merrimack Counties (CAPBM):

The Community Action Partnership Belknap-Merrimack Counties (CAPBM) is a cornerstone of community development and support, dedicated to fostering independence and resilience in families and individuals. Our programs serve as vital resources to empower families, prepare children for future success, and enrich the lives of those in our community.

What It’s Like to Work Here:

Working at CAPBM means being part of a team passionate about making a difference. Our supportive, inclusive environment encourages professional growth and personal fulfillment. Employees are empowered to contribute their ideas and expertise to strengthen our programs and enhance the lives of the individuals and families we serve. We value dedication, adaptability, and a shared commitment to community well-being. Every day offers the chance to contribute to impactful solutions and work alongside like-minded professionals who care deeply about their community.

A Day in the Life as a Long Term Care Options Counselor

As a Long Term Care Options Counselor you’ll provide person-centered options counseling for people seeking long term support and services for themselves or loved ones in a variety of settings including the persons home or other community spaces. Your day will involve:

• Performing person centered, comprehensive needs assessments, including mental, physical, functional, cultural, financial, environmental, and life goals, to determine appropriate referrals.
• Developing preliminary care planning and long-term care counseling. Conducts information gathering, and provides limited follow-up based on consumer preferences.
• Providing long term care counseling to select persons in hospitals, rehabilitation facilities, nursing homes, or in-home settings.
• Assisting with providing periodic public education sessions

Your role will directly contribute to a positive participant experience through the ADRC person centered model.

Requirements

Qualifications to Be a Long Term Care Options Counselor:

To excel in this role, you’ll need:

• Education: Bachelor’s degree in Human Service related field preferred or Associate’s degree with two additional years of relevant experience or other related certifications (CHW License, SHIP certification, etc…) with three years of additional relevant experience
• Experience: Experience working with older adults, adults with disabilities, and their caregivers required. Experience working with basic health insurance principles preferred.
• Skills: Ability to communicate effectively, summarizing data, prepare reports, and make recommendations based on findings to achieve work objectives.
• Characteristics: Good interpersonal skills, openness and flexibility in working with diverse groups, and enthusiasm for working collaboratively and with a team.
• Technical: Knowledge of the principles and methods of person centered counseling for older adults, adults with disabilities, and their caregivers, and their relationship with the people they care for, focusing on options counseling using public, private, and natural resources.

Reliable transportation and a valid driver’s license are required, as some travel within the community may be necessary.

Community Action Partnership Belknap-Merrimack Counties is an Equal Opportunity Employer.