Logistics Traffic Supervisor - Shipping & Yard Ops

CBX Global; Florida; Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

CBX Global is seeking a Traffic Supervisor to provide excellent customer service for warehousing accounts and to oversee inbound/outbound shipments and yard control. You will take initiative to improve processes and coordinate with multiple departments to optimize workflow and cargo handling.

The role requires at least 1 year of traffic, documentation, and customer service experience for ocean transportation, plus a HS diploma. English communication is essential; Spanish is a plus.

Qualifications

• 1 year experience handling traffic, documentation and customer service for ocean transportation.
• High School diploma or equivalent is required.
• Excellent written and verbal communication in English; Spanish preferred but not required.
• Strong organizational skills with attention to detail.
• Basic proficiency in MS Word, Excel and Outlook.
• Ability to prioritize and handle multiple tasks simultaneously.
• Ability to exercise sound judgment in prioritizing tasks from supervisor.
• Ability to multi-task and manage several projects in a high-volume setting.

Responsabilités

• Oversee warehouse traffic team members.
• Revise and follow SOP for accounts related to traffic department.
• Oversee operation between warehouse, traffic, and drivers daily to ensure cargo is loaded/unloaded/transferred as planned.
• Ensure all data is entered in the appointment system.
• Coordinate with all departments to ensure proper workflow, shipment prioritization and volume availability.
• Oversee yard control equipment and control of chassis and demurrages.
• Generate daily reports.
• Ensure best practices for warehouse customer service and traffic coordinator are followed.
• Monitor daily forecast information and updates.
• Generate weekly drayage and chassis reports for billing.
• Perform other related duties as necessary.

Connaissances

English proficiency

Spanish language

Organizational skills

Attention to detail

Communication skills

Time management

Multi-tasking

Prioritization

Problem solving

Formation

High School diploma or equivalent

1 year experience in traffic and customer service for ocean transportation

Outils

MS Word

Excel

Outlook

Description du poste

CBX Global is seeking a Traffic Supervisor to provide excellent customer service for warehousing accounts and to oversee inbound/outbound shipments and yard control. You will take initiative to improve processes and coordinate with multiple departments to optimize workflow and cargo handling.

The role requires at least 1 year of traffic, documentation, and customer service experience for ocean transportation, plus a HS diploma. English communication is essential; Spanish is a plus.