Logistics Traffic Coordinator — Dispatch & Operations

CBX Global; Jacksonville (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

CBX Global is seeking a Traffic Coordinator to support the warehouse and customer service teams in daily operations, ensuring inbound and outbound activities run smoothly. Strong communication, organization, and scheduling skills are essential to manage loads, plan dispatches, and maintain service levels.

The role requires at least 1 year of ocean transportation traffic experience and a HS diploma. English is required; Spanish is a plus. Proficiency with MS Word, Excel, and Outlook is expected.

Qualifications

• 1 year of experience handling traffic, documentation, and customer service functions for ocean transportation.
• High School diploma or equivalent.
• Strong English communication; Spanish language skills preferred but not required.

Responsibilities

• Ensure daily inbound and outbound operations, maximizing truck capacity to meet service levels and margins.
• Arrange loads for dispatch and update systems per policy.
• Implement policies to drive profitable growth while meeting customer goals.
• Meet and exceed client expectations and needs.
• Plan daily receiving and dispatching based on customer requirements.
• Collaborate with Customer Service and Warehouse teams to ensure shipments meet service dates.
• Communicate effectively to resolve dispatch issues and escalate with data when needed.
• Monitor carrier appointments and ensure schedules are followed.
• Revise internal forecast reports to plan daily operations.

Skills

English communication

Spanish language

Multitasking

Prioritization

Education

High School diploma or equivalent

Tools

MS Word

Excel

Outlook

Job description

CBX Global is seeking a Traffic Coordinator to support the warehouse and customer service teams in daily operations, ensuring inbound and outbound activities run smoothly. Strong communication, organization, and scheduling skills are essential to manage loads, plan dispatches, and maintain service levels.

The role requires at least 1 year of ocean transportation traffic experience and a HS diploma. English is required; Spanish is a plus. Proficiency with MS Word, Excel, and Outlook is expected.