Logistics Terminal Manager: Lead Operations & Growth

Knight-swift Transportation Holdings; Phoenix (AZ); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical benefits (HDHP or PPO)

Health Savings Account with company 2

Retirement plan with company match

Life and AD&D Insurance

Voluntary Life Insurance

Disability Insurance

Paid time off and holidays

Job summary

Knight-Swift Transportation Holdings seeks a operations leader to guide drivers, supervisors, and sales teams toward meeting facility and customer goals. The role emphasizes driving a culture of excellence, profitable revenue growth, and flexible shifts to ensure top-tier customer satisfaction.

Ideal candidates have transportation management experience, strong leadership, and a passion for service, with a comfort level in technology and systems supporting logistics operations.

Qualifications

• Bachelor's degree preferred.
• Experience in transportation management or logistics.
• Strong leadership abilities and team management skills.
• Commitment to delivering excellent customer service.
• High aptitude for technology and systems.

Responsibilities

• Provide leadership to all team members including drivers, supervisors, and sales executives.
• Manage and ensure facility and customer goals are met and/or exceeded.
• Accountability for driving daily work habits to ensure operational model compliance.
• Responsible for managing and driving a culture of excellence in the quality of products for our customers.
• Engage in managing and growing profitable facility revenue.
• Flexibility to work any shift, leading team members to ensure 100% customer satisfaction.

Skills

Leadership

Transportation management

Customer service

Technology aptitude

Education

Bachelor's degree

Job description

Knight-Swift Transportation Holdings seeks a operations leader to guide drivers, supervisors, and sales teams toward meeting facility and customer goals. The role emphasizes driving a culture of excellence, profitable revenue growth, and flexible shifts to ensure top-tier customer satisfaction.

Ideal candidates have transportation management experience, strong leadership, and a passion for service, with a comfort level in technology and systems supporting logistics operations.