Logistics Support & Load Management Specialist

WOW Logistics; Neenah (WI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Incentive pay

Tuition reimbursement

Health insurance

Paid vacation

Employee recognition

Job summary

WOW Logistics in Neenah, Wisconsin is seeking a Logistics Support Specialist to help the transportation team manage loads, data entry, and carrier communication with accuracy and professionalism. You will enter load details into the TMS, schedule pickups, verify shipment information, and maintain shipment records to ensure visibility and on-time delivery.

The role emphasizes collaboration with coordinators, accuracy in data entry, and strong phone/email communication to support a seamless

Qualifications

• Education: High School Diploma or Equivalent.
• Experience in a support or administrative role.
• Must be comfortable making phone calls.
• Strong attention to detail and data entry accuracy.

Responsibilities

• Generate and email the daily available load list to carrier network.
• Create loads in the TMS.
• Schedule pick-up and delivery appointments through portals, phone calls, and email.
• Verify accuracy of shipment details including pickup/delivery, rates, commodities, equipment, temperature and special instructions.
• Enter carrier and customer pricing and tender loads to assigned carriers.
• Update shipment records and maintain load/rate documentation throughout the load lifecycle.
• Execute load status checks through email/texting/phone; update status in TMS for visibility.
• Escalate scheduling or service issues to appropriate team members.
• Gather and enter carrier tracking information each day.
• Collaborate with Transportation Coordinators to provide admin support.
• Create and maintain a high level of satisfaction with all customers and carriers.

Skills

Data entry

Phone communication

Detail oriented

MS Office

Education

High School diploma

Tools

Word

Excel

Outlook

Job description

WOW Logistics in Neenah, Wisconsin is seeking a Logistics Support Specialist to help the transportation team manage loads, data entry, and carrier communication with accuracy and professionalism. You will enter load details into the TMS, schedule pickups, verify shipment information, and maintain shipment records to ensure visibility and on-time delivery.

The role emphasizes collaboration with coordinators, accuracy in data entry, and strong phone/email communication to support a seamless