Logistics Account Manager: Carrier & Customer Growth

WOW Logistics; Neenah (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Paid vacation

Employee recognition programs

Job summary

WOW Logistics is seeking a Transportation Coordinator to manage key customer accounts and coordinate carrier capacity. You will input shipment data, support contract work, and drive cross-functional collaboration to meet client needs.

You will build strong relationships with customers and carriers, negotiate freight terms, and stay current with market trends and technology. A solid background in transportation and MS Office skills are required.

Qualifications

• High School Diploma required.
• Minimum two years of transportation experience.
• Proficiency with Microsoft Tools including Excel, Word, Outlook, PowerPoint and SharePoint.
• Strong background in account development.
• Drive for continuous improvement and personal development.
• CTB Certification preferred but not required.
• Experience using Transportation Management Systems (TMS) preferred but not required.

Responsibilities

• Create and maintain high level of satisfaction with all customers and carriers.
• Enter shipment information into transportation management software for tracking, invoicing, and historical reference.
• Collaborate with the sales team on new business opportunities and expand existing accounts.
• Assist Transportation Management team with contracts, systems, training, SOPs, and projects as needed.
• Attend and/or lead customer visits and participate in Customer RFPs.
• Collaborate with Transportation team to formulate policies, procedures, goals, and objectives.
• Communicate with customers to determine transportation needs and arrange carrier capacity.
• Support revenue-generating activities with carriers and customers, including inside sales and marketing.

Skills

Account development

Customer relationships

Cross-functional collaboration

Continuous improvement

Negotiation

Education

High School Diploma

Tools

Microsoft Office

Excel

PowerPoint

Outlook

SharePoint

TMS

Job description

WOW Logistics is seeking a Transportation Coordinator to manage key customer accounts and coordinate carrier capacity. You will input shipment data, support contract work, and drive cross-functional collaboration to meet client needs.

You will build strong relationships with customers and carriers, negotiate freight terms, and stay current with market trends and technology. A solid background in transportation and MS Office skills are required.