Logistics Support

National Food Group | 10X Inc 5000 Company; Novi (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Logistics Support Specialist, where you'll play a crucial role in ensuring efficient operations post-order dispatch. This position involves tracking shipments, managing data integrity, and collaborating with various stakeholders to enhance logistics processes. The ideal candidate will be proactive, detail-oriented, and possess strong communication and problem-solving skills. Enjoy a supportive work environment that values your contributions and offers a range of benefits to keep you happy and healthy.

Benefits

Medical Insurance

Dental Insurance

Vision Care Insurance

401(k) Savings Plan

Tuition Reimbursement

Wellness Reimbursement

PTO & PTO Buy Up

Short-term & Long-term Disability

Flexible Savings Plan

Group Life & Voluntary Life Insurance

Qualifications

• 2+ years of logistics-related work experience preferred.
• Ability to work under pressure and prioritize tasks.

Responsibilities

• Monitor shipments and confirm tracking events with carriers.
• Support Logistics Coordinators with quoting freight rates.

Skills

Logistics Management

Problem-Solving

Communication Skills

Data Integrity Maintenance

Education

Associate's Degree

College-Level Coursework

Tools

Transportation Management System (TMS)

Job description

The Logistics Support role plays a key part in ensuring the smooth flow of operations after orders are dispatched. You’ll be responsible for tracking shipments in transit, providing timely updates, and assisting the Logistics Coordinators with a wide range of tasks—from managing tracking events to sourcing freight rates. This role requires someone who is proactive, detail-oriented, and ready to take initiative to keep things moving efficiently.

Job Duties

• Monitor shipments using the Transportation Management System (TMS) and follow up with carriers to confirm tracking events.
• Respond to requests for estimated delivery times and status updates.
• Communicate effectively and build positive working relationships with carriers, vendors, customers, and internal team members while striving to exceed total service expectations.
• Support Logistics Coordinators with various tasks including quoting freight rates and resolving shipment issues.
• Take initiative to identify potential issues and collaborate with the team to find timely solutions.
• Maintain data integrity including but not limited to pick up information, delivery information, appointment times.
  
  

Desired Skills And Experience

• Associate’s degree, completion of college-level coursework, or a minimum of two (2) years of logistics-related work experience preferred.
• Logistic industry experience preferred
• Demonstrated ability to work under pressure, organize and prioritize work, communicate effectively with others in person and over the phone
• Strong problem-solving skills with the ability to identify issues and implement effective solutions.
• Willingness to rotate within the logistics department and perform various training and support functions to support the team
• Strong written and verbal communication skills
• Focused on driving innovation and efficiency by continuously improving logistics operations and procedures.
  
  

Benefits

We love when our team members are happy and healthy! At National Food Group, you'll have the following benefits and perks:

• Medical insurance
• Dental insurance
• Vision care insurance
• Group life & voluntary life insurance
• 401(k) savings plan
• Flexible savings plan
• Short-term & long-term disability
• PTO & PTO buy up
• Tuition reimbursement
• Wellness reimbursement
  
  

Our Office Work Environment

Works in a temperature-controlled office environment.

This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made to fulfill these requirements.

The above statements generally describe the principal and essential functions of the job but should not be construed as a detailed description of all essential functions that may be inherent in the job.

Equal Employment Opportunity

National Food Group is an equal opportunity employer.

• Please also list your salary requirements in your application.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food and Beverage Manufacturing

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