Logistics Specialist II

Jobtailor; Rogers (AR); On-site; USD 42,000 - 60,000; Full time

Job summary

Jobtailor in Rogers, AR seeks a Transportation Coordinator to manage daily transportation execution for assigned customer accounts, using Uber Freight’s TMS to support the full shipment lifecycle. You will coordinate with carriers, shippers, and receivers to ensure on-time pickups and deliveries, monitor shipments, resolve issues, and provide visibility updates.

Strong communication and data analysis skills are valued for optimizing routing and carrier performance.

Qualifications

• High school diploma or GED equivalent.
• 1+ year of experience in transportation, logistics, supply chain, customer operations, or related field OR Bachelor’s degree in Supply Chain, Logistics, Transportation, Business, or related field
• Intermediate proficiency with Microsoft Office Suite or Google Workspace
• 2+ year of experience in transportation, logistics, supply chain, customer operations, or related field (preferred)
• Bachelor’s degree in Supply Chain, Logistics, Transportation, Business, or related field (preferred)
• Experience working within a Transportation Management System (TMS) (preferred)
• Advanced proficiency with Microsoft Office Suite or Google Workspace (preferred)
• Experience working in a customer-focused operational environment (preferred)

Responsibilities

• Manage daily transportation execution activities for assigned customer accounts
• Utilize Uber Freight’s Transportation Management System (TMS) to support the full shipment lifecycle, including load building, tendering, tracking, and updates
• Coordinate with carriers, shippers, and receivers to ensure on-time pickup and delivery performance
• Monitor shipment activity and proactively resolve operational issues, delays, or service disruptions
• Support appointment scheduling and shipment visibility updates
• Communicate professionally with customers and internal stakeholders regarding shipment status and operational impacts
• Analyze shipment and carrier performance trends to identify opportunities for service improvement
• Leverage routing guides and spot market options to support effective freight coverage and transportation solutions
• Assist with resolving shipment data discrepancies and invoice-related issues within the TMS
• Document and follow customer-specific operational procedures and workflows
• Partner cross-functionally with internal operations, carrier management, and customer support teams to drive successful outcomes

Skills

Professional Communication

Problem Solving

Cross-Functional Collaboration

Customer Operations

Education

High school diploma or GED

Bachelor’s degree in related field

Tools

TMS (Transportation Management System)

Microsoft Office Suite

Google Workspace

Job description

• Manage daily transportation execution activities for assigned customer accounts
• Utilize Uber Freight’s Transportation Management System (TMS) to support the full shipment lifecycle, including load building, tendering, tracking, and updates
• Coordinate with carriers, shippers, and receivers to ensure on-time pickup and delivery performance
• Monitor shipment activity and proactively resolve operational issues, delays, or service disruptions
• Support appointment scheduling and shipment visibility updates
• Communicate professionally with customers and internal stakeholders regarding shipment status and operational impacts
• Analyze shipment and carrier performance trends to identify opportunities for service improvement
• Leverage routing guides and spot market options to support effective freight coverage and transportation solutions
• Assist with resolving shipment data discrepancies and invoice-related issues within the TMS
• Document and follow customer-specific operational procedures and workflows
• Partner cross-functionally with internal operations, carrier management, and customer support teams to drive successful outcomes.

Requirements

• High school diploma or GED equivalent
• 1+ year of experience in transportation, logistics, supply chain, customer operations, or a related field OR Bachelor’s degree in Supply Chain, Logistics, Transportation, Business, or a related field
• Intermediate proficiency with Microsoft Office Suite or Google Workspace
• 2+ year of experience in transportation, logistics, supply chain, customer operations, or a related field (preferred)
• Bachelor’s degree in Supply Chain, Logistics, Transportation, Business, or a related field (preferred)
• Experience working within a Transportation Management System (TMS) (preferred)
• Advanced proficiency with Microsoft Office Suite or Google Workspace (preferred)
• Experience working in a customer-focused operational environment (preferred).

Core Competencies

Demonstrates expertise in managing transportation execution activities, utilizing Transportation Management Systems (TMS), and analyzing shipment performance to enhance service delivery. Strong communication skills are essential for coordinating with customers and stakeholders to ensure operational efficiency.

Highest-signal resume keywords

• Transportation Management System (TMS)
• Shipment Performance Analysis
• Customer Operations
• Logistics Coordination
• Microsoft Office Suite

ATS Optimization Keywords

Hard Skills

• Transportation Management System (TMS)
• Shipment Performance Analysis
• Logistics Coordination
• Data Discrepancy Resolution
• Appointment Scheduling

Soft Skills

• Professional Communication
• Problem Solving
• Cross-Functional Collaboration

Industry Keywords

• Transportation
• Logistics
• Supply Chain
• Customer Operations

Tools & Technologies

• Microsoft Office Suite
• Google Workspace