Logistics Specialist

ZipRecruiter; Louisville (KY); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading healthcare logistics company is seeking a Logistics Specialist II to enhance workflow and manage logistics data. This role requires strong analytical skills and the ability to develop SOPs while ensuring customer satisfaction. The position will start onsite in Clarksville, IN, and move to Louisville, KY. Candidates should have a Bachelor's degree in a relevant field and 2-4 years of experience in logistics.

Qualifications

• 2-4 years of experience as a logistics specialist or analyst.
• Previous healthcare logistics experience.

Responsibilities

• Analyze and develop logistics plans to enhance workflow.
• Manage the integrity and accuracy of logistics data.
• Develop and maintain Standard Operating Procedures (SOPs).

Skills

Customer Service

Organizational Skills

Data Analysis

Attention to Detail

Interpersonal Skills

Education

Bachelor’s degree in Supply Chain

Logistics

Operations Management

Business

Tools

MS Office

Excel

Visio

Shipping and Logistics Software

CRM

Transportation Management Systems (TMS)

Job description

Job Description

Who is HealthTrackRx?

HealthTrackRx is the nation's leading PCR-based infectious disease laboratory! By delivering next morning results to healthcare providers nationwide, HealthTrackRx is the premier option for patients and healthcare professionals and is currently in an exciting phase of growth.

Job Summary:

The Logistics Specialist II will start onsite at our Clarksville, IN location but will move to our new location in Louisville, KY around July. The schedule is Monday - Friday, 8:00 AM EST - 4:30 PM EST. Your role involves analyzing and developing logistics plans to enhance workflow, affecting production, distribution, and inventory. You will create and review procedures to maximize customer satisfaction while minimizing costs, ensuring rational distribution and delivery based on analysis reports and tracking records. Additionally, you will serve as a backup for other logistics positions.

Essential Responsibilities/Duties:

• Review and create daily reports used internally by Logistics and company-wide to assess performance
• Align and allocate company resources to meet client needs
• Manage the integrity and accuracy of logistics data
• Resolve daily carrier and courier issues
• Analyze shipping data to determine optimal solutions, reroute shipments to meet demands, and minimize costs
• Participate in daily Logistics Operations meetings, investigate client complaints, ensure CAPAs are completed, and verify corrective actions
• Develop, document, and maintain Standard Operating Procedures (SOPs) for logistics operations, ensuring compliance
• Monitor vendor performance, provide feedback, and suggest improvements
• Review and scrub data for accuracy across internal and external databases
• Lead efforts in locating and recovering missing or damaged packages, including CAPA reviews and action planning
• Reroute shipments as needed to meet demands and reduce costs
• Contribute to department projects and lead initiatives to improve logistics performance related to service, quality, and cost
• Assist in training Logistics Specialist I in technical duties and system use

Qualifications:

Education

• Bachelor’s degree in Supply Chain, Logistics, Operations Management, Business, or equivalent experience

Skills and Competencies

• Strong customer service and organizational skills
• Troubleshooting and customer issue resolution abilities
• Ability to analyze data and generate management reports
• Proficiency in MS Office, especially Excel and Visio
• Experience with shipping and logistics software
• Attention to detail
• Adaptability to changing environments
• Strong interpersonal skills

Experience

• 2-4 years of experience as a logistics specialist or analyst
• Experience with UPS and/or FedEx operations
• Previous healthcare logistics experience
• Experience with CRM and Transportation Management Systems (TMS)