LOGISTICS COORDINATOR

Cacique Foods, LLC.; Irving (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

The Logistics Coordinator at Cacique Foods, LLC in Irving, TX will ensure transportation and delivery of products, acting as the main contact for customers, vendors, and consumers. The role requires attention to detail and problem solving with multiple departments to maintain customer satisfaction.

Responsibilities include coordinating with carriers, warehouses, and suppliers, addressing disruptions, and keeping accurate shipment records.

Qualifications

• Bachelor's degree or 6 years in transportation industry.
• Experience in food manufacturing, transportation, warehouse, or customer service.
• Proficient in Excel, complaint platforms, Microsoft Suite, and tracking systems.
• Bi-lingual preferred (Spanish).
• Willingness to work on call and weekends when necessary.
• Experience with ERP systems, particularly D365, is valued.

Responsibilities

• Coordinate transportation with customers and carriers to ensure on-time delivery.
• Schedule interbranch transfers and distribute finished products to customers.
• Collaborate with sales and customer service to meet requirements and select carriers.
• Proactively address supply chain disruptions to minimize delivery impacts.
• Maintain records of shipments, inventory, and transactions in compliance with regulations.
• Act as liaison between warehouse, customers, sales, and customer service teams.
• Identify and resolve high-priority issues related to delays or inventory with relevant departments.

Skills

Problem solving

Communication

Bi-lingual Spanish

On-call / weekend availability

ERP familiarity (D365)

Education

Bachelor's degree

Tools

Excel

Microsoft Office

Carrier tracking systems

D365 ERP

Job description

SUMMARY: The Logistics Coordinator willbe responsible forworking with customers and carriers ensuring proper transportation and delivery of products. This role is also the point of contact for any questions or concerns from customers, vendors, and consumers. The role requires attention to detail and being able to problem solve with different Departments on ensuring customer satisfaction.

KEY RESPONSIBILITIES

Transportation Coordination

• Oversee the scheduling and arrangement of interbranch transfers and manufacturing the distribution of finished products to customers
• Collaborate with sales and customer service teams to meet requirements and selectappropriate carrierswhen needed

Supply Chain Coordination

• Proactively address disruptions in the supply chain to minimize delivery impacts.
• Work closely with suppliers, manufacturers, warehouses, and other sites to ensure a seamless and efficient supply chain process

Compliance and Documentation

• Ensure adherence to local, state, and federal regulations related to food safety and transportation
• Maintainaccurateand up-to-date records of shipments, inventory, and transactions

Quality Control:

• Handle quality issues with carriers and warehouses as they arise to ensure standards aremaintainedthroughout thelogisticsprocess

Communication

• Maintainopen lines of communication with customers, warehouses, and carriers to ensuretimelyandaccuratedeliveries
• Communicate any delays or issues to customers, warehouses, and relevant departments
• Act as a liaison between warehouse, customers, sales, and customer service teams

Problem Solving

• Identifyand resolve high-priority customer issues related to transportation delays, inventory discrepancies, and supplier performance by coordinating with the warehouse, sales, and carriers. Develop and implement contingency plans to mitigate the impact of unforeseen
• Leveragelogisticsand supply chain management software tomonitorand manage transportation effectively

QUALIFICATIONS & EDUCATION:

• Bachelor's Degree and/or six (6) years of transportation industry experience
• Experience working within food manufacturing, transportation,warehouse, or customer service industries required
• Proficient in Excel, complaint platforms, Microsoft Suite, and carrier tracking systems.
• Bi-lingual preferred (Spanish)
• Willingness to work on call and weekends when necessary
• Demonstrated experience with Enterprise Resource Planning (ERP) systems, particularly in D365
• Experience in a customer facing role preferred

PHYSICAL DEMANDS AND WORK ENVIORNMENT:

• Frequently standing, walking, sitting, talking, or hearing,
• Continually utilize hand and finger dexterity