Logistics Sales Executive

Verst Group; Erlanger (KY); On-site; USD 60,000 - 90,000; Full time

Job summary

Verst Group is seeking a Logistics Sales Executive to build a robust book of business, develop carrier relationships, and ensure customer expectations are met with scheduled pick up, delivery and load tender. The role collaborates with other Logistics Account Executives and the Senior Manager of Freight Brokerage to achieve departmental goals.

The position is on-site in office settings in Kentucky, requiring proactive sales and negotiation of rates while preserving target net margins.

Qualifications

• High school diploma or equivalent.
• Excellent interpersonal and communication skills, written and verbal.
• Ability to prioritize, organize and handle multiple tasks in a fast-paced office environment.
• Ability to work efficiently with a professional, customer friendly attitude.
• Work in a team environment and collaborate with other departments.
• Detail oriented with strong communication skills.

Responsibilities

• Manage shipments for customers, procuring capacity and negotiating pricing to allow for revenue growth.
• Exercise discretion in the negotiation of rates with customers and carriers to meet or exceed targeted net margin per load on assigned accounts.
• Build and foster positive relationships with customers and resolve service issues using independent judgment and discretion to ensure customer satisfaction.
• Identify and solicit additional business opportunities with new and current customer accounts.
• Schedule and manage appointments and on-time performance with shippers and receivers.
• Locate and arrange approved carriers to cover customer loads and manage timeliness of loading and unloading.
• Strive for continuous improvement, identify existing or potential issues, and assist in corrective action.
• Effectively communicate service offerings to current and potential customers
• Dispatch carriers and properly update your loads within the company TMS.
• Assist in accounts receivable collections efforts.
• Ability to work a flexible schedule, rotating after hours, weekend and holiday coverage based on customer requirements.

Skills

Sales

Negotiation

Customer service

Relationship building

Communication

Time management

Problem solving

Education

High school diploma

Job description

WORKING CONDITIONS: 100% Onsite in office

Position is not routinely exposed to adverse environmental conditions; typical office environment.

DIRECT REPORTS: n/a

POSITION SUMMARY: The Logistics Sales Executive is responsible for building a book of business, developing carrier relationships and ensuring customer expectations are met with scheduled pick up, delivery and load tender. The position works closely with other Logistics Account Executives and partners with the Senior Manager of Freight Brokerage to ensure departmental goals and objectives are achieved.

ESSENTIAL FUNCTIONS:

• Manage shipments for customers, procuring capacity and negotiating pricing to allow for revenue growth.
• Exercise discretion in the negotiation of rates with customers and carriers to meet or exceed targeted net margin per load on assigned accounts.
• Build and foster positive relationships with customers and resolve service issues using independent judgment and discretion to ensure customer satisfaction.
• Identify and solicit additional business opportunities with new and current customer accounts.
• Schedule and manage appointments and on-time performance with shippers and receivers.
• Locate and arrange approved carriers to cover customer loads and manage timeliness of loading and unloading.
• Strive for continuous improvement, identify existing or potential issues, and assist in corrective action.
• Effectively communicate service offerings to current and potential customers
• Dispatch carriers and properly update your loads within the company TMS.

Marginal Functions:

• Assist in accounts receivable collections efforts.
• Ability to work a flexible schedule, rotating after hours, weekend and holiday coverage based on customer requirements.
• Escalate customer challenges to leadership team for resolutions.
• Offering pricing updates and market insight to customers based on available tools.

JOB SPECIFICATIONS:

• High school diploma or equivalent.
• Excellent interpersonal and communication skills, written and verbal.
• Ability to prioritize, organize and handle multiple tasks in a fast-paced office environment.
• Ability to work efficiently with a professional, customer friendly attitude.
• Work in a team environment and collaborate with other departments.
• Detail oriented with strong communication skills.

Qualifications

Behaviors

Preferred

Team Player : Works well as a member of a group

Motivations

Required

Entrepreneurial Spirit : Inspired to perform well by an ability to drive new ventures within the business

Experience

Preferred

sales and negotiation

cold calling

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.