Logistics QA Lead: Audits & Process Improvement

Dsv Air & Sea SAU; Fort Worth, Northern (TX, KY); Hybrid; USD 70,000 - 75,000; Full time

Job summary

DSV is seeking a Quality Assurance Supervisor to ensure transportation and logistics operations meet industry standards and customer requirements. The role focuses on implementing QA procedures, managing audits, and ensuring regulatory compliance.

You will develop and maintain QA programs, lead internal and external audits, train staff, analyze data, and drive improvements while collaborating with customers and regulatory agencies.

Qualifications

• High School Diploma or GED required; Bachelor’s degree in a relevant field may be preferred.
• 2–3 years of experience in quality assurance in transportation and logistics preferred.
• Experience managing audits and implementing corrective actions preferred.
• Knowledge of QA principles, practices, and methodologies.
• Excellent analytical and problem-solving skills; strong communication and interpersonal abilities.

Responsibilities

• Develop, implement, and maintain quality assurance procedures for transportation and logistics operations.
• Monitor compliance with industry standards and customer requirements.
• Coordinate and manage internal and external audits.
• Develop and implement corrective actions to address non-conformances.
• Review and approve quality-related documentation such as SOPs and work instructions.
• Analyze data and drive process improvements.
• Train employees on QA procedures and standards.
• Communicate with customers and regulatory agencies to ensure compliance.
• Develop and manage quality metrics and KPIs.

Skills

Fluent English

Quality assurance knowledge

Analytical skills

Communication skills

Project management

Regulatory knowledge

Education

Bachelor's degree in business / logistics / engineering / quality management

Tools

Quality management software

Job description

DSV is seeking a Quality Assurance Supervisor to ensure transportation and logistics operations meet industry standards and customer requirements. The role focuses on implementing QA procedures, managing audits, and ensuring regulatory compliance.

You will develop and maintain QA programs, lead internal and external audits, train staff, analyze data, and drive improvements while collaborating with customers and regulatory agencies.