Logistics & Planning Coordinator

Syncreon; Los Lunas (NM); On-site; USD 42,000 - 64,000; Full time

Job summary

DP World is seeking an L2 Logistics Coordinator in Los Lunas, NM to manage customer orders, reports, and coordination across inbound/outbound operations. The role requires strong logistics knowledge, customer service experience, and proficiency with Excel and related tools.

You will collaborate with control tower staff and internal teams to ensure timely order processing, inventory alignment, and KPI achievement, while adapting to a fast-paced environment and changing requirements.

Qualifications

• Logistics or planning customer service experience with ability to build relationships and resolve issues promptly.
• Advanced proficiency with Word/Excel/Outlook; emphasis on Excel features like VLOOKUP and Pivot Tables.
• Able to adapt to a dynamic, stress-prone environment and multitask effectively.

Responsibilities

• Handle customer queries, escalations and numerous daily reports across customer orders.
• Build close working relationships with Key Account control tower staff to understand and service daily requirements.
• Ensure weekly/monthly customer and carrier performance reports are completed accurately and on time.
• Apply scheduling, planning and coordination to support inbound/outbound operations.
• Communicate with customers and stakeholders internally and externally.
• Process order setup via internal systems including EDI feeds or manual entry.
• Ensure orders are picked and processed timely to meet KPI and inventory targets.
• Other duties as assigned.

Skills

Customer service

Multitasking

Adaptability

Problem resolution

Excel knowledge

Outlook

Word

Tools

Excel

Outlook

Word

VLOOKUP

Pivot Tables

Job description

DP World is seeking an L2 Logistics Coordinator in Los Lunas, NM to manage customer orders, reports, and coordination across inbound/outbound operations. The role requires strong logistics knowledge, customer service experience, and proficiency with Excel and related tools.

You will collaborate with control tower staff and internal teams to ensure timely order processing, inventory alignment, and KPI achievement, while adapting to a fast-paced environment and changing requirements.