Logistics & Order Fulfillment Lead (SAP)

LG Chem Ohio Petrochemical, Inc.; New York (NY, OH); Vor Ort; USD 55.000 - 85.000; Vollzeit

Zusammenfassung

LG Chem Ohio Petrochemical, Inc. in Ravenna, Ohio seeks a Logistics Specialist to support customer order fulfillment, logistics coordination, and inventory management. You will interface with Sales, Production, Quality, and logistics partners to ensure accurate orders, on-time shipments, and invoicing.

The role requires 3+ years in logistics, SAP experience, and strong communication. A manufacturing setting and export documentation exposure are preferred, with a focus on customer service.

Qualifikationen

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field preferred.
• Minimum of three (3) years of experience in logistics, customer order management, transportation coordination, supply chain operations, or related field.
• Experience with transportation providers, warehouses, and third-party logistics partners.
• Familiarity with inventory management and order fulfillment processes.
• Experience preparing and managing export documentation is preferred.

Aufgaben

• Receive and process customer purchase orders.
• Enter and maintain customer orders within the ERP system.
• Manage customer orders throughout the order-to-delivery cycle.
• Process transactions related to order management, shipping, inventory, and invoicing.
• Plan, track, and monitor sales orders based on customer requirements and business priorities.
• Coordinate LTL and FTL transportation providers to ensure timely pickups and deliveries.
• Communicate with customers regarding order status, shipment schedules, delivery changes, and billing inquiries.
• Partner with Sales, Production, Quality, and warehouse teams to resolve order issues and ensure customer satisfaction.
• Monitor shipment status and provide customers with estimated delivery information.
• Verify inventory availability with warehouse and 3PL providers.
• Coordinate order fulfillment and shipment processing with 3PL partners.
• Review transportation and logistics invoices for accuracy and approval.
• Process shipping and logistics-related invoicing activities.
• Prepare export documentation for international shipments.

Kenntnisse

Order management

ERP systems

SAP experience

Logistics coordination

Freight invoicing

Export documentation

Customer service

Inventory management

Communication skills

Lean Six Sigma

Ausbildung

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field

Tools

SAP

Excel

Jobbeschreibung

LG Chem Ohio Petrochemical, Inc. in Ravenna, Ohio seeks a Logistics Specialist to support customer order fulfillment, logistics coordination, and inventory management. You will interface with Sales, Production, Quality, and logistics partners to ensure accurate orders, on-time shipments, and invoicing.

The role requires 3+ years in logistics, SAP experience, and strong communication. A manufacturing setting and export documentation exposure are preferred, with a focus on customer service.