Logistics Ops Support & Customer Service

maersk; Hanover (MD); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk is seeking an Operations Support professional in Hanover, MD to assist final mile logistics across B2B and B2C channels. The role emphasizes administrative and operational tasks, including billing, invoice management, and shipment data entry.

The candidate should excel in Excel and Microsoft Office, with strong communication skills and the ability to multitask in a fast-paced environment. This on-site position offers a comprehensive benefits package and opportunities for growth.

Qualifications

• Proficiency in Excel and Microsoft Office for data analysis and recordkeeping.
• Ability to handle multiple tasks and maintain accuracy.
• Excellent oral and written communication skills.

Responsibilities

• Answer incoming calls and provide excellent customer service.
• Monitor and respond to customer inquiries via email.
• Follow up on shipment status and resolve issues.
• Track, trace, enter, and update shipments.
• Data entry and support Pilot stations and cartage agents.
• Maintain outside customer applications and follow procedures.

Skills

Customer service

Data entry

Excel

Microsoft Office

Multitasking

Detail-oriented

Tools

Microsoft Office

Job description

Maersk is seeking an Operations Support professional in Hanover, MD to assist final mile logistics across B2B and B2C channels. The role emphasizes administrative and operational tasks, including billing, invoice management, and shipment data entry.

The candidate should excel in Excel and Microsoft Office, with strong communication skills and the ability to multitask in a fast-paced environment. This on-site position offers a comprehensive benefits package and opportunities for growth.