Logistics Operations Trainee

Productive Transportation; City of Tonawanda (NY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

401(k) retirement plan

Paid time off

Paid holidays

Job summary

Productive Transportation in Tonawanda, NY is seeking a Logistics Operations Trainee for a full-time first shift. You will start with load entry, computer work, order accuracy, tracking and customer support, with training provided.

No prior trucking or brokerage experience is required; we value dependable attendance, attention to detail, and solid computer skills as you build a career in logistics. Benefits include medical coverage, 401(k), paid time off and holidays.

Qualifications

• High school diploma or equivalent required; college coursework helpful but not required.
• Strong attention to detail and reliability; good written and verbal communication.
• Comfort using computers and standard office software; ability to learn systems.

Responsibilities

• Enter customer orders accurately into the transportation management system.
• Verify pickup/delivery locations, dates, times, weights, and instructions.
• Track shipments and collect proof-of-delivery documents.
• Communicate professionally by phone and email with drivers, carriers, customers.
• Identify missing or conflicting information and confirm before guessing.
• Learn basics of truck brokerage, carrier operations, billing and customer service.

Skills

Dependable

Attention to detail

Clear communication

Good judgment

Education

High school diploma or equivalent

Associate degree helpful

Tools

MS Office

Email

Computers/Web-based programs

Job description

Job Summary

Tonawanda. Logistics Operations Trainee. Productive Transportation. FT. 1st Shift. Benefits. WNDOE.

Schedule

Schedule Full-time, MondayFriday [days]

Pay

Starting pay $18$23 per hour, based on skills and experience

Pay Review

Review Written performance and pay review after 60 days

Benefits

Benefits Medical coverage, 401(k) retirement plan, paid time off and paid holidays

Start a Career in Logistics

We are a growing truck brokerage looking for two or three dependable people who want to learn a real business from the ground up. You do not need prior trucking or brokerage experience. We will train you. You will begin with load entry, computer work, order accuracy, tracking and customer support, then earn more responsibility as your skills grow. This is a good opportunity for someone who likes organized work, learns software quickly, notices small details and wants a career pathnot just a temporary job.

What You Will Do

• Enter customer orders accurately into our transportation management system.
• Verify pickup and delivery locations, dates, appointment times, weights, reference numbers and special instructions.
• Track shipments, record updates and help obtain proof-of-delivery documents.
• Communicate professionally by phone and email with drivers, carriers, customers and coworkers.
• Identify missing or conflicting information and ask before guessing.
• Learn the basics of truck brokerage, carrier operations, billing and customer service.

What We Are Looking For

• Dependable attendance and punctuality.
• Strong attention to detail and a genuine concern for accuracy.
• Comfort using computers, email, web-based programs and Microsoft Office or similar software.
• Clear, courteous phone and written communication.
• Ability to stay calm, organize priorities and follow a task through to completion.
• Good judgment: willing to ask questions when information is missing or unclear.
• High school diploma or equivalent required; college coursework or an associate degree is helpful but not required.
• Customer service, banking, medical scheduling, insurance, order entry, warehouse/shipping or office experience is helpful but not required.

Your First 60 Days

• Weeks 12: Accurate load entry, terminology, equipment types, appointments and company systems.
• Weeks 34: Tracking, check calls, appointment confirmation and document collection.
• Weeks 56: Routine carrier and customer communication; learn detention, lumper, TONU, rate confirmations and carrier documentation.
• Weeks 78: Shadow an experienced dispatcher/broker and assist with simple loads under supervision.

Company

Productive Transportation

530 Grand Island Blvd

Tonawanda, NY 14150