Logistics Operations Supervisor

Forward Air Corporation; Boston (MA); On-site; USD 70,000 - 75,000; Full time

Job summary

Forward Air Corporation is seeking an Operations Supervisor to lead day-to-day multimodal transportation and logistics operations. The role includes coaching frontline associates, driving safety and quality, and delivering operational excellence in a fast-paced environment.

Responsibilities include supervising activities such as receiving, storage, picking, packing, shipping, and Dispatch; ensuring adherence to SOPs; and coordinating cross-functional collaboration to meet service targets.

Qualifications

• 3+ years in warehouse, distribution, or transportation operations with supervisory duties.
• Forklift certification and ability to operate material handling equipment (MHE).
• English communication skills (verbal and written) required.
• Experience with Lean, Six Sigma, 5S, Kaizen or similar continuous improvement tools.

Responsibilities

• Supervise daily operational activities across multimodal logistics operations.
• Coordinate and prioritize work assignments to meet service, safety, quality, and productivity targets.
• Ensure safe, accurate handling and dispatch of inventory, freight, and equipment.
• Monitor workflow, labor allocation, and equipment usage to support efficiency.
• Ensure compliance with safety, regulatory, and SOPs; support audits and quality programs.
• Lead problem-solving for service issues and drive continuous improvement initiatives.

Skills

English communication

Leadership

Problem solving

Continuous improvement

Safety awareness

Education

Associate’s degree in Supply Chain Management or related field

Tools

WMS

TMS

ERP systems

MS Office

Job description

Forward Air Corporation is seeking an Operations Supervisor to lead day-to-day multimodal transportation and logistics operations. The role includes coaching frontline associates, driving safety and quality, and delivering operational excellence in a fast-paced environment.

Responsibilities include supervising activities such as receiving, storage, picking, packing, shipping, and Dispatch; ensuring adherence to SOPs; and coordinating cross-functional collaboration to meet service targets.