Logistics Operations Specialist

Crane Worldwide Logistics LLC; Groveport, Northern (OH, KY); Hybrid; USD 34,000 - 52,000; Full time

Benefits offered by this job

Quarterly incentive

Paid time off 17 days per year

Medical, dental and vision benefits

Tuition reimbursement

Employee recognition program

Volunteer time off

Employee discounts

Wellness incentives

Job summary

Crane Worldwide Logistics LLC is seeking a shipment status coordinator in Ohio to monitor pickups through delivery, enter data into Dispatch, and coordinate with carriers and drivers for location updates.

The role requires strong communication, geographic knowledge of the US, and the ability to manage multiple tasks with accuracy, while supporting dispatch and client services in a team environment.

Qualifications

• Excellent written and verbal communication skills.
• Strong understanding of US Geography.
• Excellent organizational and problem solving skills.
• Capable of managing multiple tasks simultaneously.
• Proficient in Microsoft Excel.
• Works well in a team environment.

Responsibilities

• Monitors the status of shipments from pickup through delivery.
• Enters shipment location, date and time into Dispatch system.
• Contacts carriers and drivers via phone, email or internet to determine driver location.
• Escalates potential or existing service failures to Dispatch, Operations Management and Client.
• Works closely with Dispatch, Account Managers, Account Executives and Operations to ensure service level expectations are achieved and clients are informed of shipment status.
• Secures shipment and carrier documentation (bills of lading, PODs, etc.)
• Other duties as assigned

Skills

Communication skills

US Geography

Organization & problem solving

Multitasking

Excel

Team player

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Excel

Job description

Crane Worldwide Logistics LLC is seeking a shipment status coordinator in Ohio to monitor pickups through delivery, enter data into Dispatch, and coordinate with carriers and drivers for location updates.

The role requires strong communication, geographic knowledge of the US, and the ability to manage multiple tasks with accuracy, while supporting dispatch and client services in a team environment.