Logistics Operations Planner: Optimize Shipments & Delivery

DP World

Perris (CA)

On-site

USD 27,552 - 45,460

Full time

14 days+

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Job summary

DP World in Perris, CA is hiring an Operations Planner to support on-time pickups, deliveries and inventory accuracy within our logistics operations. You will provide rate quotes for nonstandard transportation, register orders with special requirements, and track shipments while coordinating with customers.

You will use Word/Excel/Outlook daily, analyze data, travel to the warehouse as needed, and help implement process improvements.

Qualifications

Customer service background in logistics with ability to handle problem resolution in timely manner.
Previous Telecommunication site delivery coordination experiences a plus.
Word, Excel, Outlook knowledge with strong emphasis on Excel used for tracking and analysis.
Must be able to manage inventory in an RF Portal, and Manual system environment. This candidate will work in an office setting but will be expecting to travel to warehouse as needed.
Understand transportation modes and service levels.

Responsibilities

Provide rate quotes for nonstandard transportation, i.e. expedite shipments. Perform order registration which may include special requirements, extra labor, forklifts, cranes, etc.
Ensure on-time pickup and delivery, track and trace shipments.
Apply applicable late reason codes in accordance to Service Failure tracking and reporting
Work with customer to resolve inventory discrepancies. Follow-up with regards to exception reporting and damage assessment, communicate to customer.
Participate in process flow documentation and standard operating procedures and identify opportunities for improvement based on customer needs.
Other duties as assigned.