Operations Planner

Syncreon; Perris (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

DP World in Perris, CA is seeking an Operations Planner to support logistics operations and customer service. You will provide rate quotes for nonstandard transportation, register orders with special requirements, and track shipments to ensure on-time delivery.

The role includes resolving inventory discrepancies with customers and contributing to SOP improvements, with opportunities to work across warehouse and office settings. Morning and mid shifts are available.

Qualifications

• Experience in logistics with customer service and problem resolution.
• Proficiency in Word, Excel, and Outlook for tracking needs.
• Willingness to travel to the warehouse as needed.

Responsibilities

• Provide rate quotes for nonstandard transportation and expedite shipments.
• Perform order registration including special requirements and labor needs.
• Ensure on-time pickup and delivery and track shipments.
• Apply late reason codes for service failure tracking.
• Resolve inventory discrepancies with customers and report findings.
• Contribute to process flow documentation and SOP improvements.
• Other duties as assigned.

Skills

Customer service

Problem resolution

Transportation knowledge

Excel proficiency

Outlook proficiency

Tools

RF Portal

Office software

Job description

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Looking for a new opportunity? Excited to join a growing team? Join us and contribute to a company that values quality, safety, and continuous improvement. At DP World, we work toward continuous growth and excellence as an organization and are looking for individuals that want to do the same. This opportunity will give the ideal candidate the experience desired to accelerate their career.

We are looking for an Operations Planner for our Perris, CA facility. It's an exciting time to join the DP World team!

DP World delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years

About the Role

How you will contribute

• Provide rate quotes for nonstandard transportation, i.e. expedite shipments. Perform order registration which may include special requirements, extra labor, forklifts, cranes, etc.
• Ensure on-time pickup and delivery, track and trace shipments.
• Apply applicable late reason codes in accordance to Service Failure tracking and reporting
• Work with customer to resolve inventory discrepancies. Follow-up with regards to exception reporting and damage assessment, communicate to customer.
• Participate in process flow documentation and standard operating procedures and identify opportunities for improvement based on customer needs.
• Other duties as assigned.

Your Key Qualifications

• Customer service background in logistics with ability to handle problem resolution in timely manner.
• Word, Excel, Outlook knowledge with strong emphasis on Excel used for tracking and analysis.
• Must be able to manage inventory in an RF. Portal, and Manual system environment. This candidate will work in an office setting but will be expecting to travel to warehouse as needed.
• Understand transportation modes and service levels.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

Pay Range: $22.11 - $33.17

We are hiring for morning shift and mid shift

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, We're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between allnations and cultures - not just in what we do but also in how we behave.

We arededicated to creating a culture where everyone feels respected, supported, andempowered to reach their full potential. We believe that embracing inclusion anddiversity, drives innovation and growth and helps us connect people, businesses, andsocieties. Free minds and different perspectives are changing our world, and together we canchange what's possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles
Job Segment: Logistics, Operations Manager, Supply Chain, Telecom, Telecommunications, Operations, Technology