Logistics Operations Manager - Dispatch & Delivery

The Home Depot, Inc.; Flagstaff (AZ); On-site; USD 70,000 - 95,000; Full time

Job summary

Temco Logistics, a subsidiary of The Home Depot, is seeking an Operations Manager to oversee daily delivery and customer service operations in Flagstaff, AZ. The role emphasizes scheduling accuracy, proactive problem solving, and strong communication in a fast-paced environment.

The candidate will manage driver teams, optimize routes, and ensure high service standards while supporting payroll reconciliation and rescheduling processes.

Qualifications

• Transportation operations experience required.
• Routing and dispatching experience required.
• Warehouse management experience required.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Process reschedules, cancellations, and customer service exceptions.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend operational improvements.
• Attend weekly planning and operations meetings.
• Conduct inventory checks and order supplies.

Skills

Transportation operations

Routing and dispatching

Warehouse management

Job description

Temco Logistics, a subsidiary of The Home Depot, is seeking an Operations Manager to oversee daily delivery and customer service operations in Flagstaff, AZ. The role emphasizes scheduling accuracy, proactive problem solving, and strong communication in a fast-paced environment.

The candidate will manage driver teams, optimize routes, and ensure high service standards while supporting payroll reconciliation and rescheduling processes.