Operations Manager, Logistics & Dispatch Leader

Temco Logistics LLC; Flagstaff (AZ); Sur place; USD 80 000 - 120 000; Plein temps

Résumé du poste

Temco Logistics LLC in Flagstaff, AZ is seeking an Operations Manager to oversee our delivery and customer service teams, ensuring smooth daily operations, accurate scheduling, and high service standards. If you are organized, a strong communicator, and thrive in a fast‑paced environment, we’d love to hear from you.

This role focuses on monitoring delivery operations, resolving service exceptions, supporting drivers and CSR teams, and optimizing schedules while training new staff and maintaining

Responsabilités

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Order and maintain office supplies.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Process reschedules, cancellations, and customer service exceptions.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend operational improvements.

Connaissances

Transportation ops

Routing & dispatching

Warehouse management

Description du poste

Temco Logistics LLC in Flagstaff, AZ is seeking an Operations Manager to oversee our delivery and customer service teams, ensuring smooth daily operations, accurate scheduling, and high service standards. If you are organized, a strong communicator, and thrive in a fast‑paced environment, we’d love to hear from you.

This role focuses on monitoring delivery operations, resolving service exceptions, supporting drivers and CSR teams, and optimizing schedules while training new staff and maintaining