Logistics Operations Manager

Morrison Express; Compton (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid holidays and vacation

Job summary

Morrison Express is seeking a Logistics Manager in Compton, CA to plan and direct workload, optimize freight operations, and maintain strong vendor relationships. The role demands leadership to ensure compliance, cost control, and timely billing.

You will train staff, collaborate with sales and management, and drive strategic initiatives across MEC. The ideal candidate has 5+ years in freight forwarding, knowledge of Incoterms, and a proven customer-service record.

Qualifications

• Bachelor’s degree required in logistics, business management or equivalent.
• Minimum 5 years in freight forwarding; contract logistics experience preferred.
• Strong knowledge of Incoterms and warehouse/trucking operations.
• At least 3 years in customer service with high standards.
• Proficiency in Microsoft Office; CW1 preferred.

Responsibilities

• Plan, monitor, direct, and assign workload to the logistics department.
• Ensure freight is managed efficiently and compliant with requirements.
• Coach and train station staff; ensure MEC trainings are completed on time.
• Collaborate with MEC sales/management to address customer needs and implement actions.
• Support other MEC members to achieve strategic goals.
• Monitor KPIs daily, including On Time Billing, and report variances.
• Assist Station Head with P&L oversight and secondary ownership.
• Understand warehousing fundamentals to support operations.
• Maintain relationships with local vendors; assist RFQ rate-building.
• Provide timely communication and problem resolution for customers.

Skills

Freight forwarding

Customer service

Incoterms

Bonded freight

Project cargo

Warehouse operations

Microsoft Office

Education

Bachelor’s Degree in Logistics or Business Management

Tools

CW1

Job description

• Plan, monitor, direct, and assign workload to logistics department.
• Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly.
• Coach and train all station staff, including cross training employees, and ensure staff complete all required MEC trainings on time.
• Work closely with MEC sales, management, and other internal team members to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented.
• Proactively assist other members of MEC to help MEC achieve its vision and strategic goals.
• Daily report monitoring validating that KPIs are being met including but not limited to: On Time Billing.
• Work with Station Head to monitor P&L, acting as a secondary owner for oversight and monitoring.
• Proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations.
• Maintaining and creating business relations with local vendors.
• Assisting Sales Department with putting together rates for RFQs.
• High degree of customer focus, including: timely communications, building relationships, and troubleshooting and resolving issues.
• Other duties as assigned by management.

Qualifications:

• Bachelor’s Degree in Logistics, Business Management, or a combination of education and relevant experience will be considered.
• Minimum 5 years of experience in freight forwarding, with experience in contract logistics preferred.
• Knowledge of logistics operations as fulfillment, pick and pack, E-commerce, etc.
• Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations.
• Knowledge of Incoterms.
• Experience handling bonded freight and out-of-gauge or project cargo required.
• A basic understanding of the fundamentals of warehouse and trucking operations required.
• Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise.
• Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.
• Must be self-motivated, customer-service oriented, and eager to ensure the success of the team.
• Knowledge in Microsoft Office required, CW1 preferred.

• MEC values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Sick, Holidays, and Vacation.

MEC reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company’s discretion to determine what pay is provided to a candidate within the range associated with the role.