Logistics Operations Lead

Meta; Houston (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Meta is seeking an experienced Logistics Operations Lead to own New Product Introduction (NPI) and lab support across NORAM field logistics. The on-site role drives the last-mile integration of new server, GPU, rack, and network hardware into Meta’s distribution network, coordinating with field teams and 3PL partners from day one of ramp.

The role ensures repeatable, compliant, site-ready processes, resolves material flow issues pre-scale, and serves as the focal point for Meta Lab support

Qualifications

• Experience leading NPI logistics for hardware introductions.
• Proven ability to own field readiness and execution for new products.
• Strong collaboration with Hardware Engineering and site operations teams.

Responsibilities

• Execute NPI logistics for new hardware (GPU trays, servers, racks, switches, optics, power).
• Own on-site logistics readiness from receipt to distribution for ramp day one.
• Serve as on-site liaison during first-article receipts and pilot ramps.
• Identify and resolve material flow, packaging, labeling, and handling issues at scale.
• Define storage, staging and handling requirements for new products.
• Document SOPs and playbooks for NPI receiving, inspection, and distribution.
• Drive standardization across sites after introduction to steady-state.
• Lead ORRs and post-ramp AARs to drive improvements.
• Coordinate with Hardware Engineering, DCE/SiteOps, ENS, DCC and suppliers.

Skills

NPI execution

Field logistics management

Cross-functional leadership

SOP development

ORR design

AAR facilitation

Material handling optimization

Job description

Summary:

Infrastructure Business Operations Support (IBOS) is seeking an experienced Logistics Operations Lead to own New Product Introduction (NPI) and lab support across NORAM field logistics. This individual contributor role is the on-site owner of the "last mile" of introducing new hardware platforms — new server and GPU SKUs, rack designs, network switches, optics, and power equipment — into Meta's field logistics and distribution network across Meta-operated and third-party logistics (3PL) facilities.The Logistics Operations Lead is the primary liaison between Hardware Engineering, field operations teams, and supply chain partners during product ramps — proving out receiving, staging, storage, kitting, and distribution flows for products that have never moved through the network before, then hardening and standardizing those flows for scale. This role anticipates the logistics implications of new products ahead of ramp, resolves material flow issues before they scale, and ensures every introduction leaves behind repeatable, compliant, site-ready processes. In addition, this role serves as the IBOS NORAM field focal point for Meta Lab support — including infrastructure labs and network engineering labs — coordinating field logistics across the region's lab environments.

Required Skills:

Logistics Operations Lead Responsibilities:

1. New Product Introduction (NPI) execution

2. Own field logistics readiness and execution for NPI — ensuring new hardware platforms (GPU trays, racks, servers, network switches, optics, power equipment) can be received, inspected, stored, kitted, and distributed reliably from day one of ramp

3. Serve as the on-site logistics point of contact during first-article receipt, qualification builds, and pilot ramps

4. Detect and resolve material flow, packaging, labeling, and handling issues before they scale

5. Establish material handling, staging, and storage requirements for new products, including special handling (weight, ESD, thermal, HAZMAT, high-value/GPU security) considerations

6. Process Standardization and Operations Excellence

7. Define and document NPI receiving, inspection, storage, and distribution standard operating procedures (SOPs) and playbooks

8. Drive standardization across sites once a product transitions from introduction to steady-state

9. Design and run operational readiness reviews (ORRs) as gate checks before new-product field execution begins

10. Drive after-action reviews (AARs) after each ramp, capturing lessons learned and feeding systematic process improvement

11. Cross-Functional Leadership & Integration

12. Partner with Hardware Engineering, DCE/SiteOps, ENS, DCC, and supplier/CM teams to translate new product requirements into executable field logistics plans

13. Act as a liaison between XFN partners and the companies that make,