Logistics Operations Clerk — DOT & Compliance

The SYGMA Network; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

The SYGMA Network in Charlotte, NC is seeking an operations clerical specialist to support the transportation department and ensure DOT compliance. The role focuses on processing driver daily paperwork, logs, manifests, vehicle inspections, and inbound freight paperwork, with a strong emphasis on accuracy and regulatory adherence.

You will answer phones, route calls, coordinate with office and operations, run daily reports for supervisors, and assist with general duties as assigned by

Qualifications

• High school diploma or GED required.
• 2 years of customer service experience preferred.
• 2 years’ distribution/transportation experience in a high volume operation preferred.
• Valid driver’s license with insurability standards.
• Knowledge of DOT regulations.
• Strong written and verbal communication skills.
• Proficient in Windows, Excel and Word.

Responsibilities

• Gather, organize and process driver daily paperwork, logs, manifest, vehicle inspection, etc.
• Answer phones, route calls and take messages.
• Research operation challenges, order supplies, liaison between office and operations.
• Respond to delivery associate issues and provide support for a resolution.
• Process inbound freight paperwork weekly.
• Primary contact for any inbound freight issues.
• Run daily reports for operations supervisors (i.e. observations, vehicle tracking, etc.).
• Perform all other tasks as assigned by supervision or management.

Skills

Leadership

Analytical skills

Motivational skills

DOT regulations

Written communication

Verbal communication

Education

High school diploma or GED

Tools

Windows OS

Excel

Word

Job description

The SYGMA Network in Charlotte, NC is seeking an operations clerical specialist to support the transportation department and ensure DOT compliance. The role focuses on processing driver daily paperwork, logs, manifests, vehicle inspections, and inbound freight paperwork, with a strong emphasis on accuracy and regulatory adherence.

You will answer phones, route calls, coordinate with office and operations, run daily reports for supervisors, and assist with general duties as assigned by