Logistics Operations Associate - Afternoon Shift

Damco Spain SL; Oak Creek (WI); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Paid Time Off

Job summary

Maersk is seeking an Operations Support to handle incoming calls, monitor and respond to customer inquiries, and track shipments. You will input and update shipment data, coordinate with delivery teams, and resolve issues to ensure on-time delivery.

The role emphasizes strong communication, multitasking, and attention to detail in a fast-paced logistics environment. Competitive hourly pay and shift schedule are provided.

Qualifications

• Excellent oral and written communication and problem-solving skills.
• Technological aptitude using the internet and online tools.
• Ability to multitask.
• Excellent organizational skills with emphasis on detail.

Responsibilities

• Real time audits of stop data being input by delivery teams and reporting exceptions.
• Monitoring progress of delivery teams and communicating potential issues with time windows.
• Receiving inbound calls from delivery teams reporting issues.
• Communicating all potential delivery issues to the appropriate internal and external customers.
• Printing, organizing, and processing paperwork associated with the delivery process.
• Using additional resources to resolve issues that may prevent delivery.

Skills

Customer service

Communication

Problem solving

Multitasking

Detail oriented

Job description

Maersk is seeking an Operations Support to handle incoming calls, monitor and respond to customer inquiries, and track shipments. You will input and update shipment data, coordinate with delivery teams, and resolve issues to ensure on-time delivery.

The role emphasizes strong communication, multitasking, and attention to detail in a fast-paced logistics environment. Competitive hourly pay and shift schedule are provided.