Logistics Operation Coordinator (AIR & Ocean Operations)

Woongjin, Inc

Santa Ana (CA)

On-site

USD 38,572 - 42,705

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Vision Insurance

401(k)

Paid Sick hours

Job summary

Woongjin, Inc. is seeking a Logistics Operation Coordinator to support AIR & OCEAN operations. This full-time role requires hands-on freight knowledge and a five-day schedule with potential weekend shifts based on need.

You will manage planning, scheduling, terminal coordination, and real-time movement tracking while ensuring compliance and clear communication with partners and customers.

Qualifications

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field.
Experience in air/ocean freight operations and documentation.
Proficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent).
Strong analytical and communication skills.

Responsibilities

Plan & schedule daily operations for Air Export, Ocean Import, and related shipping activities.
Coordinate port/terminal operations and track on-time departures.
Monitor shipments in real time and manage exceptions and escalations.
Communicate status to customers and stakeholders; maintain documentation for audits.

Skills

Analytical Thinking

Problem Solving

Communication

Multitasking

Under Pressure

Education

Bachelor's degree in Logistics/SCM/Business Admin

Tools

SAP

TMS

WMS

ERP

Job description

Logistics Operation Coordinator (AIR & Ocean Operations)

Contract
Compensation: USD 28 - USD 31 - hourly

Our Mission

WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Medical Insurance
Vision Insurance
401(k)
Paid Sick hours

1. Position Overview

This position requires hands-on experience in Air or Ocean Freight Operations, along with solid ocean freight knowledge. As our operation supports global transportation across multiple time zones, this position follows a five-day work schedule that includes weekend shifts based on operational requirements.

2. Key Responsibilities

1) Planning & Scheduling

Create and maintain daily tracking reports for Air Export, Ocean Import and OTR including weekend operations

2) Port & Terminal Coordination

Gather departure information for containers and air cargo at ports, terminals, and airports.
Monitor and confirm on-time departures from U.S. Ocean terminals and major airports.
Coordinate terminal departure schedules with terminal operators and customs brokers.

3) Movement Monitoring

Track ocean containers, rail intermodal units, and air shipments in real time.
Validate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis.
Respond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs hold).

4) Partner & Stakeholder Communication

Serve as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers.
Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.

5) Compliance & Documentation

Ensure all shipments comply with international trade regulations, hazardous material requirements, and security standards.
Maintain accurate records for audits and regulatory inspections.
Perform other job‑related duties as assigned.

6) Core Competencies

Analytical Thinking: Translate large data sets into actionable insights.
Problem Solving: Quickly identify root causes of operational issues and implement effective solutions.
Communication: Communicate clearly and effectively with internal teams and external partners.
Multitasking: Manage multiple priorities while maintaining accuracy and attention to detail.
Ability to Work Under Pressure: Perform effectively in a fast-paced, deadline-driven environment.

7) Air Export Responsibilities

Receive and validate Air Export shipping instructions (SI) from customers.
Coordinate booking with airlines and freight forwarders based on required transit time and cost.
Prepare and review MAWB, HAWB, commercial invoice, packing list, SLI and export declarations.
Coordinate TSA, IATA and dangerous goods (DG) compliance when applicable.
Monitor cargo cut‑off time, terminal receiving schedule and flight departures.
Coordinate warehouse cargo receiving, screening, palletizing and ULD build‑up.
Manage export customs clearance and respond to customs examinations or holds.
Track flight departures, transshipment status and final arrival; proactively resolve exceptions.
Communicate shipment status and milestones to customers through regular updates.
Handle flight cancellation, rollover, offload and rebooking with minimum service disruption.
Review airline freight invoices and accessorial charges for accuracy.
Measure Air Export KPI including On-Time Departure (OTD), On-Time Arrival (OTA), booking accuracy, document accuracy and claims ratio.
Support peak season capacity planning and airline allocation strategy.
Drive continuous process improvement to reduce transit time and logistics cost.

Work Hours:Tuesday-Saturday or Sunday-Thursday, 8AM~5PM

1) Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.

2) Experience

Minimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations.
Hands-on experience in international Air, Ocean, and OTR freight forwarding operations is required
Proven experience managing transload warehouse operations and Truckload (TL) dispatch.

3) Industry Knowledge