Logistics Office Operations Specialist

Frey Consulting Group; Memphis (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Frey Consulting Group in Memphis, TN, is seeking an organized, customer-focused Office Operations Specialist to help keep our logistics operations running smoothly. You will process orders, coordinate with the warehouse, and support billing and daily admin tasks.

The role offers a long-term opportunity with a well-established Memphis company that values dependability, teamwork, and exceptional customer service.

Qualifications

• 5+ years of experience in office operations, order processing, logistics, or related administrative roles.
• Strong organizational skills with attention to detail.
• Excellent computer skills and ability to learn new systems quickly.
• Ability to manage multiple priorities while maintaining accuracy.
• Outstanding communication and customer service skills.
• Dependable, proactive team player who enjoys solving problems and helping others.
• Experience in warehouse/logistics environments preferred.

Responsibilities

• Process customer orders accurately and efficiently.
• Provide exceptional customer service.
• Prepare warehouse and shipping documentation.
• Coordinate order details with warehouse personnel to ensure timely fulfillment.
• Communicate with customers regarding orders, inventory, and shipments.
• Support billing, invoicing, and other administrative functions.
• Maintain accurate records and operational data.
• Cross-train in multiple office functions to provide operational support as needed.
• Collaborate with team members to identify opportunities to improve efficiency and customer service.

Skills

Order processing

Customer service

Logistics

Documentation

Office administration

Job description

Frey Consulting Group in Memphis, TN, is seeking an organized, customer-focused Office Operations Specialist to help keep our logistics operations running smoothly. You will process orders, coordinate with the warehouse, and support billing and daily admin tasks.

The role offers a long-term opportunity with a well-established Memphis company that values dependability, teamwork, and exceptional customer service.