Office Operations Specialist

Frey Consulting Group; Memphis (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Frey Consulting Group in Memphis, TN, is seeking an organized, customer-focused Office Operations Specialist to help keep our logistics operations running smoothly. You will process orders, coordinate with the warehouse, and support billing and daily admin tasks.

The role offers a long-term opportunity with a well-established Memphis company that values dependability, teamwork, and exceptional customer service.

Qualifications

• 5+ years of experience in office operations, order processing, logistics, or related administrative roles.
• Strong organizational skills with attention to detail.
• Excellent computer skills and ability to learn new systems quickly.
• Ability to manage multiple priorities while maintaining accuracy.
• Outstanding communication and customer service skills.
• Dependable, proactive team player who enjoys solving problems and helping others.
• Experience in warehouse/logistics environments preferred.

Responsibilities

• Process customer orders accurately and efficiently.
• Provide exceptional customer service.
• Prepare warehouse and shipping documentation.
• Coordinate order details with warehouse personnel to ensure timely fulfillment.
• Communicate with customers regarding orders, inventory, and shipments.
• Support billing, invoicing, and other administrative functions.
• Maintain accurate records and operational data.
• Cross-train in multiple office functions to provide operational support as needed.
• Collaborate with team members to identify opportunities to improve efficiency and customer service.

Skills

Order processing

Customer service

Logistics

Documentation

Office administration

Job description

Join a Growing Logistics Team Where Your Work Makes a Difference

We are seeking a highly organized, customer-focused Office Operations Specialist to become an essential part of our client’s team. If you enjoy variety in your day, thrive in a fast-paced environment, and take pride in keeping operations running smoothly, this could be the opportunity you've been looking for.

In this role, you'll serve as a vital connection between customers, office staff, and the warehouse team. From processing customer orders and preparing shipping documentation to supporting billing and day-to-day operations, you'll play a key role in ensuring every order is handled accurately and efficiently.

This is a long-term opportunity with a well-established Memphis company that values dependability, teamwork, and exceptional customer service.

What You Will Do

• Process customer orders accurately and efficiently
• Provide exceptional customer service
• Prepare warehouse and shipping documentation
• Coordinate order details with warehouse personnel to ensure timely fulfillment
• Communicate with customers regarding orders, inventory, and shipments
• Support billing, invoicing, and other administrative functions
• Maintain accurate records and operational data
• Cross-train in multiple office functions to provide operational support as needed
• Collaborate with team members to identify opportunities to improve efficiency and customer service

What We\'re Looking For

• At least 5 years of experience in office operations, order processing, logistics, distribution, customer service, or a related administrative role
• Strong organizational skills with exceptional attention to detail
• Excellent computer skills and the ability to learn new systems quickly
• Ability to manage multiple priorities while maintaining accuracy
• Outstanding communication and customer service skills
• A dependable, proactive team player who enjoys solving problems and helping others
• Experience in warehouse, logistics, manufacturing, or distribution environments preferred

Why You Will Love This Opportunity

• Join a respected and established logistics company
• Stable, long-term career opportunity
• Collaborative team environment where everyone contributes
• Diverse responsibilities that keep each day interesting
• Opportunity to learn multiple areas of the business through cross-training
• Make a direct impact on customer satisfaction and operational success