Logistics Office Coordinator: Delivery & Customer Support

The Suddath Companies; La Vergne, Northern (TN, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

NXTPoint Logistics in La Vergne, Tennessee is seeking an Office Administrator to support the day-to-day coordination of home delivery operations. You will act as a liaison among customers, Operations, Independent Contractors, and internal support teams to ensure smooth service execution.

The role involves handling customer inquiries, order management, delivery documentation, and administrative tasks to support daily activities and maintain accurate records.

Qualifications

• College degree preferred or equivalent experience in an office setting.
• Strong written and verbal communication skills.
• Proven ability to manage multiple tasks with accuracy and timeliness.

Responsibilities

• Serve as liaison between customers, Operations, Independent Contractors, and internal support teams.
• Coordinate and maintain delivery-related documentation such as Bills of Lading, service orders, and manifests.
• Manage administrative processes supporting delivery execution, including updates, reschedules, and record retention.

Skills

MS Office suite

Communication

Organizational skills

Teamwork

Data entry

Education

College degree preferred

Tools

Microsoft Excel

Outlook

CRM software

Job description

NXTPoint Logistics in La Vergne, Tennessee is seeking an Office Administrator to support the day-to-day coordination of home delivery operations. You will act as a liaison among customers, Operations, Independent Contractors, and internal support teams to ensure smooth service execution.

The role involves handling customer inquiries, order management, delivery documentation, and administrative tasks to support daily activities and maintain accurate records.