Logistics Manager: Route Leader & Driver Coach

PRIORITY WASTE RESOURCES LLC; Auburn Hills (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Priority Waste Resources LLC in Auburn Hills, MI is seeking a Logistics Manager to lead a team of drivers and coordinate daily waste collection operations. You will liaise between drivers, customers, and internal teams, ensuring real-time support, route performance, and continuous improvements to enhance both driver and customer experiences.

The role requires 2+ years in logistics with supervisory experience, strong knowledge of routing and fleet operations, and proficiency in MS Office and

Qualifications

• 2+ years in logistics or related field; supervisory experience required.
• Strong routing, dispatch, and fleet knowledge.
• Proven leadership and communication skills.
• Able to problem-solve and perform in a fast-paced environment.
• Proficiency with Microsoft Office and logistics systems.
• Customer-focused with strong organizational abilities.

Responsibilities

• Supervise and support a team of drivers, including daily oversight, coaching, and performance management.
• Assign and adjust routes and carrier responsibilities to ensure efficient service delivery.
• Provide real-time support to drivers throughout their routes, resolving service, safety, and equipment issues.
• Serve as the escalation point for customer concerns, ensuring timely resolution.
• Communicate with drivers and internal teams via phone, Microsoft Teams chat, and video.
• Track, trace, and update the status of daily waste removal routes using internal systems.

Skills

Routing & dispatch

Fleet operations

Leadership & coaching

Problem solving

Office & logistics software

Customer service

Job description

Priority Waste Resources LLC in Auburn Hills, MI is seeking a Logistics Manager to lead a team of drivers and coordinate daily waste collection operations. You will liaise between drivers, customers, and internal teams, ensuring real-time support, route performance, and continuous improvements to enhance both driver and customer experiences.

The role requires 2+ years in logistics with supervisory experience, strong knowledge of routing and fleet operations, and proficiency in MS Office and