Logistics Manager: Driver Team Lead & Route Optimizer

Priority Waste Resources; Clinton Charter Township (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Priority Waste Resources in Clinton Township, MI is seeking a Logistics Manager to lead a drivers team and coordinate daily waste collection operations. You will act as liaison between drivers, customers, and internal teams, providing real-time support and driving continuous improvements.

The role requires experience in logistics with supervisory capabilities, strong knowledge of routing and fleet operations, and a customer-focused, proactive approach to efficiency and safety.

Qualifications

• 2+ years of experience in logistics, transportation, or a related field; supervisory experience required.
• Strong knowledge of routing, dispatch, and fleet operations.
• Proven leadership, communication, and team development skills.
• Ability to problem-solve, prioritize, and operate effectively in a fast-paced environment.
• Proficiency with Microsoft Office and logistics/route management systems.
• Customer-focused with strong organizational and time management abilities.

Responsibilities

• Supervise and support a team of drivers, including daily oversight, coaching, and performance management
• Assign and adjust routes and carrier responsibilities to ensure efficient service delivery
• Provide real-time support to drivers throughout their routes, resolving service, safety, and equipment issues
• Serve as the escalation point for customer concerns, ensuring timely and effective resolution
• Communicate with drivers and internal teams via phone, Teams chat, and video
• Collaborate with logistics, customer service, and quality teams to drive service excellence
• Track, trace, and update the status of daily waste removal routes using internal systems
• Monitor route performance and identify opportunities for efficiency improvements and cost savings
• Ensure compliance with company policies, safety standards, and regulatory requirements
• Assist with onboarding and training of new drivers and provide ongoing coaching
• Participate in continuous improvement initiatives and implement operational enhancements
• Monitor waste storage areas, documentation, equipment, and procedures from the Clinton Township, MI Office

Skills

Logistics knowledge

Supervisory experience

Routing & dispatch

Leadership

Problem-solving

MS Office

Customer focus

Job description

Priority Waste Resources in Clinton Township, MI is seeking a Logistics Manager to lead a drivers team and coordinate daily waste collection operations. You will act as liaison between drivers, customers, and internal teams, providing real-time support and driving continuous improvements.

The role requires experience in logistics with supervisory capabilities, strong knowledge of routing and fleet operations, and a customer-focused, proactive approach to efficiency and safety.