Logistics Manager: Parcel & Carrier Optimization

ALO; Fort Worth (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

ALO is seeking a Logistics Manager to ensure a Best In Class delivery experience across Order Shipping, Transportation, and Invoicing. You will monitor carrier performance, drive cross-functional improvements, and optimize time-in-transit and cost with the carriers.

The ideal candidate has 3+ years of ecommerce retail logistics experience, strong data analytics, and Excel proficiency to design reports and back up decisions with facts.

Qualifications

• Bachelor’s degree in quantitative discipline such as Business, Economics, Engineering, Supply Chain Operations.
• Experience in designing reports, extracting data and interpreting multiple data sources.
• Proven analytical and problem-solving skills and an ability to use data and metrics to back up assumptions and complete root cause analyses.
• 3+ years of direct experience in ecommerce retail and parcel carrier networks (eg; Fed Ex, Regional, and Cross Border Carriers).
• Strong proficiency in Microsoft Excel, strong verbal and written communications

Responsibilities

• Monitor and report on carrier delivery and on-time performance. Focus on continuous improvement related to speed, service consistency and cost management.
• Provide weekly reports to leadership on Last Mile carrier network performance
• Act as point of contact for the day-to-day parcel carrier relationships (3+ carriers)
• Communicate unforeseen carrier rate, rule, or service interruptions
• Communicate monthly volume forecasts and reconcile any variances
• Work with cross-functional teams (Distribution Centers, Retail, eCommerce Teams, and Project/ Strategy) to identify and resolve issues.
• Active involvement in weekly carrier meetings and quarterly business reviews
• Facilitate carrier claims on a weekly basis and provide reporting on cost recovery
• Audit Parcel invoices and reconcile against contract terms and rate agreements

Skills

Data extraction

Data interpretation

Excel proficiency

Verbal and written communication

Analytical thinking

Education

Quantitative degree

Job description

ALO is seeking a Logistics Manager to ensure a Best In Class delivery experience across Order Shipping, Transportation, and Invoicing. You will monitor carrier performance, drive cross-functional improvements, and optimize time-in-transit and cost with the carriers.

The ideal candidate has 3+ years of ecommerce retail logistics experience, strong data analytics, and Excel proficiency to design reports and back up decisions with facts.