Logistics Manager – E-commerce Route Optimization

ALO; Town of North East (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

ALO is seeking a Logistics Manager to oversee end-to-end transportation operations in a fast-paced e-commerce and retail environment in New York. The role focuses on domestic trucking, parcel, and pool distribution with emphasis on on-time performance and cost efficiency.

This on-site position serves as the transportation SME within the distribution center and handles escalation for transportation flow. We are looking for a leader with 4–6+ years in logistics, strong knowledge of last-mile

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• 4–6+ years in trucking, parcel delivery, e‑commerce logistics, or supply chain with 1–2+ years in a leadership role.
• Strong expertise in last‑mile delivery, global/regional logistics, procurement, and vendor management.
• Proficiency with logistics systems, ERP platforms, shipment tracking tools and parcel carrier portals.
• Experience with Microsoft Office (Outlook, Word, Excel, Teams).
• Self-motivated with a strong sense of urgency, attention to detail, and customer focus mindset.
• Ability to work in fast-paced, complex environments with autonomy.
• Proven ability to collaborate with internal and external stakeholders.

Responsibilities

• Manage and execute transportation strategies including trucking, small parcel, and pool distribution for e‑commerce and retail.
• Enforce metrics and KPI/SLA performance related to cost, service levels, transit time, and delivery accuracy.
• Monitor shipments, resolve service failures or escalations, and communicate exceptions impacting delivery.
• Analyze route density, dwell time, mileage efficiency, and linehaul cost per mile to improve productivity.
• Maintain knowledge of parcel and truckload carriers, pricing structures, and delivery standards.
• Use logistics tools and carrier portals to support shipping execution, reporting, and issue resolution.
• Support peak season planning and maintain smooth operational flows in coordination with carriers.
• Collaborate with operations, strategy, and product teams on carrier capability mapping and resource allocation.

Skills

Logistics leadership

KPI management

Problem solving

Communication skills

Attention to detail

Strategic thinking

Autonomy

Education

Bachelor’s degree in Supply Chain Management or related field

Tools

ERP platforms

Shipment tracking tools

Parcel carrier portals

Job description

ALO is seeking a Logistics Manager to oversee end-to-end transportation operations in a fast-paced e-commerce and retail environment in New York. The role focuses on domestic trucking, parcel, and pool distribution with emphasis on on-time performance and cost efficiency.

This on-site position serves as the transportation SME within the distribution center and handles escalation for transportation flow. We are looking for a leader with 4–6+ years in logistics, strong knowledge of last-mile