Logistics Manager: Key Accounts & Team Leader

SimPL Freight Solutions; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurances

Company 401K plan with match

PTO 15 days + 9 holidays

Job summary

SimPL Freight Solutions is seeking a Logistics Manager to coordinate shipments for assigned accounts and lead a small team to ensure on-time, cost-effective delivery. You will proactively identify issues, collaborate with account managers, carriers, and customers, and drive daily operations using the TMS.

Ideal candidates bring 1+ year in transportation or logistics, supervisory experience, and strong communication.

Qualifications

• Minimum 1 year of transportation or logistics experience.
• 1 year of account management experience preferred.
• 1 year of supervisory experience required or preferred.
• Bachelor's degree in supply chain, logistics, or related field is a plus.

Responsibilities

• Build strong working relationships with customers and core carriers.
• Collaborate with Account Managers to exceed customer expectations.
• Oversee and motivate team members for high performance.
• Ensure movement of all shipments and handle escalated operational issues.
• Utilize the TMS to optimize the freight lifecycle and data accuracy.
• Manage carrier procurement and relationships with partner carriers.
• Address claims and breakdown issues as needed.
• Identify performance patterns and recommend improvements.

Skills

Customer service mindset

Critical thinking

Decision making

Independent worker

Team oriented

Communication skills

Education

High school diploma or GED

Bachelor's degree in supply chain or logistics

Tools

MS Office 365 (Excel, SharePoint, PowerPoint)

TMS software

TruckStop / DAT / Highway / Carrier 411

Job description

SimPL Freight Solutions is seeking a Logistics Manager to coordinate shipments for assigned accounts and lead a small team to ensure on-time, cost-effective delivery. You will proactively identify issues, collaborate with account managers, carriers, and customers, and drive daily operations using the TMS.

Ideal candidates bring 1+ year in transportation or logistics, supervisory experience, and strong communication.