Logistics Manager

SimPL Freight Solutions LLC; Raleigh (NC); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurances

Life and Disability Insurances

Pet Insurance

401K with company match

15 PTO days and 9 paid holidays

Job summary

SimPL Freight Solutions is seeking a Logistics Manager in Raleigh, NC to lead at least one key customer account and drive end-to-end shipment movements. You will coordinate daily activities with the team, manage carrier relationships, and communicate directly with the customer to ensure exceptional service.

We value ownership, a proactive approach, and teamwork. The role is full-time, onsite, with opportunities for career growth and a comprehensive benefits package, including health, dental,

Qualifications

• One year of transportation or logistics experience and a high school diploma or GED.
• One year of account management experience.
• One year of supervisory experience.
• Bachelor's degree preferred (not required).
• MS Office 365 proficiency including Excel, SharePoint & PowerPoint.
• Familiarity with TMS and carrier procurement.

Responsibilities

• Build strong working relationships with the customer and core carriers that support the movement of assigned customer accounts’ shipments.
• Collaborate with the SimPL Account Managers to ensure customer expectations are consistently exceeded.
• Oversee and motivate team members to exhibit high performance in their respective roles.
• Ensure the successful movement of all shipments for dedicated customer accounts and handle any escalated operational issues related to assigned customer accounts.
• Utilize the TMS to maximize freight transportation life cycle; ensuring detailed and accurate data is input and maintained in the system for dedicated accounts.
• Manage carrier procurement for shipments and build relationships with partner carriers.

Skills

Customer service

Urgency/Decision making

Independent/Self-motivated

Team oriented

Strong communication

Adaptability

Education

Bachelor's degree in supply chain management, logistics, or related field

Tools

MS Office 365

Excel

SharePoint

PowerPoint

TMS

TruckStop

DAT

Carrier 411

Job description

At SimPL Freight Solutions, we simplify transportation for companies that move a lot of freight but don’t want the headache of managing it all themselves. We step in as their transportation team - coordinating shipments, managing carrier relationships, tracking performance, and improving how everything runs behind the scenes.

Our customers range from large manufacturers to high-volume distributors across industries like automotive, building materials, food, and packaging. No matter the industry, the goal is the same: keep freight moving smoothly, efficiently, and without surprises.

We pride ourselves on being proactive, responsive, and accountable - anticipating issues, communicating clearly, and continuously finding better ways to deliver results.

Job Type: Full-Time

Hours: M-F, 8am-5pm

Location: Onsite, Raleigh, NC

Position Overview

The Logistics Manager manages at least one significant customer account. The LM is responsible for coordinating the movement of all shipments for assigned customer account(s). Day-to-day activities will include proactively identifying and resolving logistics issues as they arise, coordinating and driving the daily activities of team members and communicating directly with the customer to ensure exceptional service. SimPL is looking for people who take ownership of their work, are driven, work well with various personality types and ensure individual, team and company goals are met.

Primary Responsibilities

• Build strong working relationships with both the customer and core carriers that support the movement of assigned customer accounts’ shipments.
• Collaborate with the SimPL Account Managers to ensure customer expectations are consistently exceeded.
• Oversee and motivate team members to exhibit high performance in their respective roles.
• Ensure the successful movement of all shipments for dedicated customer accounts and handle any escalated operational issues related to assigned customer accounts.
• Utilize the TMS to maximize freight transportation life cycle; ensuring detailed and accurate data is input and maintained in the system for dedicated accounts.
• Manage carrier procurement for shipments and build relationships with partner carriers.
• Manage escalated operational issues such as claims & breakdown.
• Identify patterns with shipper, receiver, and carrier performance and recommend actions for improvement.

Oversee Team Member(s)

• Assist with training
• Delegate responsibilities
• Oversee progress
• Set developmental goals
• Guide, support and motivate
• Guide and correct as necessary

Required Qualifications

• One (1) year of experience in transportation or logistics and a high school diploma or GED required
• One (1) year of account management experience
• One (1) year supervisory experience
• Bachelor's degree in supply chain management, logistics, transportation, or other related fields is preferred (not required)
• Proficiency with MS Office 365 including Excel, SharePoint & PowerPoint
• Proficiency with TruckStop, DAT, Highway, and Carrier 411
• Experience with a TMS

Skills, Knowledge & Abilities

• Customer service mentality with a serious sense of urgency
• Quick critical thinking and decision-making to resolve issues, while balancing multiple responsibilities
• Exhibit sound judgment in proactively avoiding issues and resolving issues as they arise
• Independently driven and self-motivated for success; requiring minimal oversight
• Team oriented
• Comfortable working in a face-paced environment
• Natural positive attitude
• Professional demeanor with strong integrity
• Strong ability to persuade, motivate and influence
• Strong verbal and written communication skills

We Offer

• A competitive base salary and commission opportunities
• Career growth, development and advancement opportunities
• Excellent benefits including:
• Medical, Dental and Vision Insurances
• Life and Disability Insurances
• Pet Insurance, Accident, Critical Illness, Legal, Identify Theft, Telemedince, etc.
• Company 401K plan with a company match
• 15 PTO days and 9 paid holidays

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment visas at this time.

SimPL Freight Solutions is an equal opportunity employer and is committed to creating an inclusive environment, welcoming and valuing our differences. Employment is based on individual merit and qualifications directly related to professional competence, without regard to race, color, religion, national origin, sex, age, sexual orientation, veteran status or any other characteristic protected by law. We value a diverse workforce that encompasses a wide range of perspectives, skills, and abilities.