Logistics IT Analyst (Part-Time, CargoWise Focus)

AIT Worldwide Logistics, INC.; Itasca (IL); On-site; USD 39,000 - 55,000; Part time

Benefits offered by this job

Medical

Dental

401(k)

Paid Parental Leave

Tuition Reimbursement

Vacation days

Job summary

AIT Worldwide Logistics, INC. is seeking a Part Time Business Systems Analyst to support IT and CargoWise initiatives. The role focuses on understanding customer needs, capturing requirements, and delivering solutions through collaboration with IT and business stakeholders.

The ideal candidate has Logistics experience, CargoWise proficiency, and a strong customer-service mindset, with a proven ability to work independently and drive improvements within a collaborative team.

Qualifications

• Experience in transportation, logistics, supply chain, or warehousing industries.
• Hands-on CargoWise experience.
• A collaborative team player with strong relationships and company values.
• Strong work ethic with ability to work independently and take ownership.
• A commitment to continuous learning and process improvement.
• A customer-service mindset for internal and external customers.

Responsibilities

• Capture business requirements for new projects and customer onboarding using CargoWise.
• Clarify requirements with IT and act as liaison between business and IT stakeholders.
• Document system components and processes.
• Maintain and manage service desk requests.
• Define new functionality to maintain application integrity.
• Interface with internal/external technical staff to define solutions.
• Manage incident workflow from reporting to resolution with third parties.
• Develop detailed project specifications with IT.
• Conduct testing and deliver training on IT enhancements for customers.
• Contribute to a knowledge base of known problems and resolutions.

Skills

Logistics experience

CargoWise

Teamwork

Accountability

Growth mindset

Customer focus

Job description

AIT Worldwide Logistics, INC. is seeking a Part Time Business Systems Analyst to support IT and CargoWise initiatives. The role focuses on understanding customer needs, capturing requirements, and delivering solutions through collaboration with IT and business stakeholders.

The ideal candidate has Logistics experience, CargoWise proficiency, and a strong customer-service mindset, with a proven ability to work independently and drive improvements within a collaborative team.