Logistics Incident Analyst

Transportation Insight, LLC; Oregon; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Transportation Insight, LLC is seeking a Logistics Analyst to manage incident-related tasks across our client supply chains. You will enter data, follow up with carriers and clients, and organize documentation to support incident reviews.

The role emphasizes clear communication, trend analysis, and leading discussions on conference calls with cross-functional teams to drive incidents toward resolution.

Qualifications

• Experience using Excel.
• Knowledge of or ability to quickly learn a new system (Microsoft SharePoint).
• Associates degree or comparable work experience.

Responsibilities

• Data Entry and documentation of incidents.
• Follow-up with transportation carriers via email and phone.
• Follow-up with clients to gather necessary information.
• Gather and organize documentation to support incidents under review.
• Summarize information to convey key facts clearly.
• Review open incidents and drive to closure with corrective actions.
• Identify trends in the client’s marketplace and communicate findings.
• Lead materials shared on conference calls.

Skills

Data entry

Attention to detail

Communication

Education

Associates degree or comparable work experience

Tools

SharePoint

Excel

Job description

COMPANY STATEMENT

As the e-commerce trends continue to evolve, Transportation Insight has strategically positioned itself in the industry with top talent that boasts strategic involvement in the continued evolution of the small package/parcel and freight marketplace. In addition to our knowledge, we have built out the technology to help companies (shippers) unlock the power of their supply chain.Transportation Insight is recognized as a premier employer regionally and nationally because of our reputation, workplace culture and growth opportunities. At the core of our culture, team members are motivated to improve our clients, our communities and ourselves every day.

JOB PURPOSE

The Logistics Analyst works with clients on incident management within their supply chain. The position functions at a global level and supports a core team of individuals within that supply chain.

CRITICAL JOB FUNCTIONS

• Data Entry
• Follow-up (email and phone) with transportation carriers
• Follow-up (email and phone) with clients
• Gather and organize all relevant documentation to support incidents under review
• Summarize information to concisely convey key facts
• Review of open incidents and use corrective action plans to drive to closure
• Identify and review trends in the client's market place
• Participation and leadership of materials shared on conference calls

SUPPORTING DUTIES TO THE CRITICAL JOB FUNCTIONS

• Highly organized
• Strong attention to detail
• Strong interpersonal skills
• Concise communication skills over email and phone
• Ability to influence individuals
• Ability to prioritize workload
• Ability to work swell individually as well as among a team

JOB REQUIREMENTS

• Experience using Excel
• Knowledge of or ability to quickly learn a new system (Microsoft SharePoint)
• Associates degree or comparable work experience

EEOC/ADA STATEMENT

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.