Logistics & Fulfillment Lead - AI-Driven Ops

Topo Designs LLC.; Denver (CO); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Flexible time off

Employee discount on Topo Designs

Job summary

Topo Designs LLC, based in Denver, CO, is seeking an Operations Manager to own logistics and fulfillment from our 3PL through customer delivery. You will lead the 3PL, carrier programs and NetSuite workflows, and drive AI-assisted improvements with a lean team.

The role reports to the VP of Finance & Business Operations and collaborates with Product, Sales, Ecommerce, Retail and Accounting. A strong background in logistics and data-driven process improvements is essential.

Qualifications

• 4–6 years in logistics, supply chain or operations management for a consumer products, apparel or ecommerce brand
• 1–2 years supervisory experience
• Direct 3PL management with SLAs, peak planning, issue resolution and rate negotiation
• Strong knowledge of parcel and LTL carrier programs and multi-channel shipping cost drivers
• Experience with AI or automation to remove manual work

Responsibilities

• Own day-to-day relationship with the 3PL and ensure on-time shipment and order accuracy
• Plan capacity and staffing with the 3PL for peak periods and launches
• Lead optimization of receiving, transfers and returns receiving; maintain SOPs for inventory flow
• Manage outbound transportation, negotiate carrier rates and oversee carrier programs
• Coordinate inbound shipments from overseas factories and ensure ASN accuracy
• Keep NetSuite workflows for inventory, transfers and fulfillment up to date
• Build saved searches, dashboards and reports used by operations and finance
• Identify manual tasks to automate with Claude and AI tooling
• Drive cost and cycle-time improvements in operations

Skills

Logistics management

3PL management

Data analysis

Leadership

Problem solving

Education

Bachelor's degree in supply chain or related field

Tools

Shopify

ShipHero

Celigo

Parabola

NetSuite

Job description

Topo Designs LLC, based in Denver, CO, is seeking an Operations Manager to own logistics and fulfillment from our 3PL through customer delivery. You will lead the 3PL, carrier programs and NetSuite workflows, and drive AI-assisted improvements with a lean team.

The role reports to the VP of Finance & Business Operations and collaborates with Product, Sales, Ecommerce, Retail and Accounting. A strong background in logistics and data-driven process improvements is essential.