Logistics Documentation Specialist

CEVA Logistics; East Liberty (OH); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Paid time off

401(k)

Health insurance

Tuition reimbursement

Life insurance

Disability insurance

Employee assistance program

Accident insurance

Job summary

CEVA Logistics is seeking an entry-level logistics role in Ohio to support inbound and outbound shipments, focusing on preparing, tracking, and maintaining key documentation. The position emphasizes customer service and accurate data handling in shipment processes.

Responsibilities include coordinating transportation, ensuring timely documentation, and maintaining open communication with carriers and customers.

Qualifications

• High School Diploma or GED; Less than one year related experience.
• Professional certification may be required in some areas.
• Basic proficiency in Microsoft Office, internet, web-based and job-specific software applications; Accurate typing skills and/or data entry skills; Ability to add, subtract, multiply and divide.

Responsibilities

• Develop and provide excellent customer service to internal and external customers; advise of shipment details and provide quotations.
• Oversee shipment transportation by arranging, booking, and confirming space on flights, freight, cargo, and other transportation methods.
• Complete documentation for receipt of shipments, or review documentation to correctly process shipments.
• Process documents through the appropriate system in a timely manner to ensure compliance with established deadlines.
• Secure necessary documentation when incomplete information is provided; may involve more limited or first reviews.
• Trace key transaction information (HBL, commercial invoice, and other required documents) to determine if available. Index and create tracking files to initiate clearance process, once documents are received.
• Follow-up with carriers, manage pre-alerts daily, and maintain records of all communications in files.
• Assist in coordination and communication of release to carrier, internal or external customer.

Skills

Customer service

Attention to detail

Data entry

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based software

Job-specific software

Job description

CEVA Logistics is seeking an entry-level logistics role in Ohio to support inbound and outbound shipments, focusing on preparing, tracking, and maintaining key documentation. The position emphasizes customer service and accurate data handling in shipment processes.

Responsibilities include coordinating transportation, ensuring timely documentation, and maintaining open communication with carriers and customers.