Logistics Division Manager

Knight Transportation; Phoenix (AZ); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid time off

Employee stock purchase plan

Job summary

Knight Transportation in Phoenix, AZ, seeks an experienced brokerage leader to drive growth and profitability. You will guide a team of transportation analysts, optimize freight buy/sell activity, and build strong carrier partnerships.

The role emphasizes leadership, collaboration, and delivering exceptional customer value in a fast-paced environment. A strong track record in 3PL and freight management is essential for success.

Qualifications

• Seven (7) years' industry experience, inclusive of brokerage and working in Third Party Logistics (3PL) environment and sales/service experience required.
• Three (3) years' experience in obtaining, retaining, growing a team and brokerage book of business required.
• Prior customer service experience preferred.
• Must possess knowledge of 3PL and transportation industry.
• Must be results oriented and able to solicit new customers and meet specific revenue targets.

Responsibilities

• Lead a team of transportation analysts to buy and sell freight in a dynamic market.
• Develop and provide brokerage solutions for high-level complex freight conditions.
• Grow carrier base through increased volume, profitability and service offerings.
• Address escalated, highly complex carrier issues; provide problem resolution and win-win solutions.
• Oversee lead management of buy vs. DAT, daily load count, loads per carrier/buyer, outbound calls, margin and fuel metrics.
• Provide oversight of negotiations of rates and terms.
• Promote strong communication with team and follow ups to grow existing carrier base and reduce new carriers.
• Facilitate route optimization and increase usage of key carriers.
• Provide regular reports to senior level management.

Skills

Leadership

Communication

Mentoring

Customer service

Education

Bachelor's degree in business or related field

Tools

MS Office

Job description

Work with the Industry Leader!

As the most profitable and fastest growing truckload carrier, we are driven to innovate the transportation industry. Knight is a career destination for passionate and talented people seeking growth and opportunity with an industry leader.
What do we live by? The answer is simple…OUR PEOPLE! Knight Transportation is powered by people. We are committed to a culture of high expectations and exceptional performance. At Knight, we hire good teammates who share our values, unselfishly take personal accountability for results, and bring innovative ideas to the table. Our people are passionate about continual learning, display honesty and mutual respect, and give their best every day.
Join our Knight Family as we offer results-driven people a place to make a difference in a stable and maturing industry.

Job Responsibilities: What you will do

Deliver on aggressive growth and profitability targets in order to position KNX as the best-in-class, asset based, 3PL. Provide leadership to team of transportation analysts as they buy and sell freight in a dynamic environment. Align the group for rapid and profitable growth through training, development and coaching. Contribute to and align with the strategies and tactics of the KNX Logistics organization while building and optimizing the use of carrier partner relationships, alliance partnerships and other relations to deliver the most compelling short and long-term customer value propositions and efficient means of moving our customer's freight.

• Create and provide brokerage solutions for high-level complex freight conditions.
• Develop key carriers through increased volume, profitability and service offerings.
• Address escalated, highly complex carrier issues; provide problem resolution and deliver win-win solutions tat ensure carrier satisfaction.
• Manages team's hourly refusal/acceptance of VIP load board from asset division.
• Build carriers through identification of continuous moves, drop trailer and backhaul opportunities.
• Ensure lead management of buy vs. DAT, daily load count, loads per carrier/buyer, outbound calls, margin and fuel metrics.
• Provide oversight of negotiations of rates and terms.
• Promotes strong communication with Team and follow ups, to grow existing carrier base and reduce 'new carriers' through outbound calls and reduction of DAT Posts. Hold designated brokerage teams accountable for delivering on customer-focus expectations.
• Facilitate route optimization and increase usage of key carriers.
• Provide regular reports to senior level management team.
• Maintain focus on Key Performance Indicators, reports, metrics and methods for ongoing measurement of customer performance and departmental success. Embrace the use of Knight's business improvement tools and identify opportunities for continuous improvement.
• Maintain a positive work atmosphere by acting and communicating in a manner which reflects Knight's mission and values and facilitates the success of business unit in order to meet company expectations.
• Proactively work to assist other in achieving the organization's objectives.

Qualifications: What you need to bring

• Seven (7) years' industry experience, inclusive of a combination of brokerage and working in Third Party Logistics (3PL) environment and sales/service experience required.
• Three (3) years' experience in obtaining, retaining, growing a team and brokerage book of business required.
• Prior customer service experience preferred.
• Bachelors degree in business or related field; or equivalent combination of experience and education required.
• Must possess exceptional leadership, communication and mentoring skills.
• Must be knowledgeable of 3PL and transportation industry.
• Must be results orientated and able to solicit new customers and meet specific revenue targets.
• Must possess excellent interpersonal skills and collaborate with others. Must be able to transfer knowledge.
• Must possess a strong sense of urgency and purpose, with a bias for action.
• Must be proficient in MS Office, productivity programs and other technology systems.

What we offer:

• Competitive starting salary commensurate with experience and geographic location.
• Potential bonus pay based on company performance.
• Opportunities to volunteer and give back to local communities.
• Comprehensive Benefits Package which includes:
  • 401(K)
  • Medical, Dental, Vision, Disability, Supplemental and Life Insurance
  • Paid Time Off
  • Employee Stock Purchase Plan

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. Candidates must be authorized to work in the U.S. The Company does not sponsor employment visas.