Logistics Dispatcher: Route & Driver Coordination

Sonepar USA Inc; Cranbury Township (NJ); On-site; USD 54,000 - 58,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional and personal development

Shareholder opportunity

Disability (short & long-term)

Life insurance for dependents

Wellness program

Gym reimbursement

Employee Assistance Program (EAP)

Job summary

Cooper Electric Supply, LLC is hiring a Dispatcher to schedule CDL and non-CDL drivers, coordinate routes, and liaise with customers to resolve delivery questions in Cranbury, NJ. The role ensures smooth shifts, accurate logs, and proactive problem solving in a fast-paced environment.

The successful candidate will be proficient with dispatch systems, possess strong communication skills, and be able to adapt to multiple variables while maintaining order and efficiency.

Qualifications

• Experience with driver dispatching is preferred.
• Ability to work in a fast-paced environment.
• Proficiency in basic computer applications.

Responsibilities

• Dispatch and schedule both CDL and non-CDL drivers.
• Communicate with customers regarding deliveries and service-related issues.
• Analyze routes, review driver logs, and maintain accurate records.
• Resolve delivery issues through regular communication with drivers, customers, and internal teams.
• Print and distribute daily manifests.
• Direct the movement and positioning of trucks and trailers within the yard.
• Assess truck capacity and identify alternative delivery solutions when needed.
• Coordinate vehicle repairs and communicate equipment-related issues.
• Provide detailed shift handoff reports to ensure seamless transition between teams.
• Escalate driver concerns or performance issues to leadership as appropriate.
• Partner with the operations team to identify, troubleshoot, and resolve issues during the shift.
• Review orders and routes proactively to identify and correct potential problems.

Skills

Learning software

Problem solving

Multi-tasking

Schedule interpretation

Communication skills

Organization

Tools

Dispatch software

Job description

Cooper Electric Supply, LLC is hiring a Dispatcher to schedule CDL and non-CDL drivers, coordinate routes, and liaise with customers to resolve delivery questions in Cranbury, NJ. The role ensures smooth shifts, accurate logs, and proactive problem solving in a fast-paced environment.

The successful candidate will be proficient with dispatch systems, possess strong communication skills, and be able to adapt to multiple variables while maintaining order and efficiency.