Strategic Dispatcher: CDL/Non-CDL Routes & Growth

Cooper Electric; Cranbury Township (NJ); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Job summary

Cooper Electric Supply, LLC in Cranbury, NJ is seeking a dispatcher to manage driver assignments and coordinate daily deliveries for our Northeast distribution network. You will communicate with customers, analyze routes, and resolve issues to keep on-time service.

The role requires strong problem-solving, excellent communication, and proficiency with dispatch systems. Monday–Friday 8:30am–5pm with health, dental, vision benefits and growth opportunities in a supportive, military-friendly

Qualifications

• Ability to learn and adapt to various software systems.
• Strong problem-solving and critical-thinking skills.
• Ability to work effectively in situations with multiple variables and limited standardization.
• Ability to interpret and follow written, verbal, diagrammatic, and scheduling instructions.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
• Proficiency in computer applications and dispatch-related systems.

Responsibilities

• Dispatch and schedule both CDL and non-CDL drivers.
• Communicate with customers regarding deliveries, special handling requests, and service-related issues.
• Analyze routes, review driver logs, and maintain accurate records.
• Resolve delivery issues through regular communication with drivers, customers, and internal teams.
• Print and distribute daily manifests.
• Direct the movement and positioning of trucks and trailers within the yard.
• Assess truck capacity and identify alternative delivery solutions when needed.
• Coordinate vehicle repairs and communicate equipment-related issues.
• Provide detailed shift handoff reports to ensure seamless transition between teams.
• Escalate driver concerns or performance issues to leadership as appropriate.
• Partner with the operations team to identify, troubleshoot, and resolve issues during the shift.
• Review orders and routes proactively to identify and correct potential problems.

Skills

Software literacy

Problem solving

Multitasking

Instruction interpretation

Communication skills

Organization

Dispatch systems

Tools

Dispatch software

Job description

Cooper Electric Supply, LLC in Cranbury, NJ is seeking a dispatcher to manage driver assignments and coordinate daily deliveries for our Northeast distribution network. You will communicate with customers, analyze routes, and resolve issues to keep on-time service.

The role requires strong problem-solving, excellent communication, and proficiency with dispatch systems. Monday–Friday 8:30am–5pm with health, dental, vision benefits and growth opportunities in a supportive, military-friendly