Logistics Dispatcher - Regional Transport

Placements24; Windsor Park (TN); Hybrid; USD 15,000 - 22,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Job summary

Placements24 is seeking a skilled Logistics Dispatcher to manage regional transport operations from a hub in East London, Eastern Cape. The role focuses on coordinating and scheduling movement of goods, ensuring efficient routing, timely deliveries, and clear communication with drivers and customers.

The ideal candidate will have hands-on experience with transport logistics, strong problem-solving skills, and the ability to thrive in a fast-paced dispatch environment.

Qualifications

• Proven experience as a Logistics Dispatcher or Transport Coordinator.
• Strong knowledge of TMS and routing software.
• Excellent knowledge of the Eastern Cape region.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to multitask, prioritise, and work under pressure.
• Proficiency in MS Office.

Responsibilities

• Plan, schedule, and dispatch vehicles for local and regional deliveries.
• Optimize routes for cost efficiency and timeliness.
• Monitor driver activity and vehicle status on routes.
• Communicate with drivers and customers to confirm schedules.
• Track shipments and provide real-time updates on progress.
• Maintain dispatch records and driver logs.
• Ensure compliance with transport regulations and company policies.
• Collaborate with warehouse and operations teams to coordinate goods movement.

Skills

Dispatch experience

TMS knowledge

Eastern Cape knowledge

Communication skills

MS Office

Regulatory awareness

Tools

Routing software

MS Office

Job description

About the Role

Our client, a national logistics provider, is seeking a skilled and organized Logistics Dispatcher to manage regional transport operations from their hub in East London, Eastern Cape . This role is vital for coordinating and scheduling the movement of goods, ensuring efficient routing, timely deliveries, and effective communication with drivers and customers. The ideal candidate will have a strong understanding of transport logistics, excellent problem-solving skills, and the ability to thrive in a fast-paced dispatch environment. This is an opportunity to play a key role in maintaining the operational integrity of a major logistics network in East London .

Key Responsibilities

Plan, schedule, and dispatch vehicles for local and regional deliveries. Optimize delivery routes to ensure efficiency, cost-effectiveness, and adherence to schedules. Monitor driver activities and vehicle status throughout their routes. Communicate effectively with drivers, providing clear instructions and support. Liaise with customers to confirm delivery schedules and address any logistical queries. Track shipments and provide real-time updates on delivery progress. Respond promptly to any transportation issues, delays, or emergencies, implementing solutions. Maintain accurate dispatch records, including delivery times, routes, and driver logs. Ensure compliance with all transport regulations and company policies. Collaborate with warehouse and operations teams to ensure smooth coordination of goods movement.

Requirements

Proven experience as a Logistics Dispatcher, Transport Coordinator, or similar role. Strong knowledge of transportation management systems (TMS) and routing software. Excellent geographical knowledge of the Eastern Cape region and surrounding areas. Exceptional communication, negotiation, and interpersonal skills. Ability to multitask, prioritize, and work effectively under pressure. Strong problem-solving skills and decision-making capabilities. Proficiency in MS Office Suite. A good understanding of vehicle maintenance and driver regulations is advantageous. Must be able to work a hybrid schedule and be based in or able to commute to East London . Demonstrated ability to maintain calm and effective communication during stressful situations.

Benefits

This role offers a competitive salary, along with a benefits package including medical aid and a provident fund. Our client provides opportunities for professional development and career advancement within the logistics industry. The hybrid work model offers flexibility, and you will be part of a dynamic team committed to operational excellence. This position provides a challenging and rewarding environment in East London , contributing significantly to the company's transportation network.