Logistics Dispatcher — On-Time Shipments & Customer Care

FastTrack Staffing; Byron Township (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

FastTrack Staffing in Michigan is seeking a Dispatcher to coordinate daily transportation operations, liaise with drivers and customers, and ensure accurate shipment tracking. The role requires strong organizational skills and a customer-focused mindset in a fast-paced setting.

You will use scheduling systems to manage loads, provide real-time updates, and maintain clear communication across teams. This position emphasizes reliability, multitasking, and proactive problem-solving to keep

Qualifications

• Experience in customer service, scheduling, logistics, or dispatch is preferred.
• Strong communication and interpersonal skills are required.
• Excellent organizational and time-management abilities are essential.
• Ability to multitask and prioritize in a fast-paced environment.
• Problem-solving mindset focused on customer satisfaction.
• Basic computer skills and familiarity with scheduling or order-management systems.

Responsibilities

• Coordinate daily dispatch operations by scheduling and communicating with drivers to ensure on-time pickups and deliveries with real-time shipment updates.
• Enter and track load information, customer orders, and transportation details using CieTrade.
• Deliver excellent customer service by addressing client inquiries and resolving issues promptly while maintaining clear communication among customers, drivers, and internal teams.

Skills

Customer service

Scheduling

Logistics

Communication

Multitasking

Time management

Team player

Tools

CieTrade

Job description

FastTrack Staffing in Michigan is seeking a Dispatcher to coordinate daily transportation operations, liaise with drivers and customers, and ensure accurate shipment tracking. The role requires strong organizational skills and a customer-focused mindset in a fast-paced setting.

You will use scheduling systems to manage loads, provide real-time updates, and maintain clear communication across teams. This position emphasizes reliability, multitasking, and proactive problem-solving to keep